We are one of Southern Africa's foremost pathology laboratories. We take pride in our innovative, professional and quality pathology and laboratory medicine services that we provide to healthcare practitioners and patients.
Key responsibilities include:
- Capturing patient and test information accurately on Meditech.
- Updating and amending requisitions, including adding tests and correcting information.
- Conducting audit checks and correcting data discrepancies on Meditech.
- Printing and actioning error logs and outstanding reports.
- Identifying and reporting problematic requisitions for resolution.
- Maintaining documentation, records, and correspondence in line with operational requirements.
Deliver Exceptional Patient and Customer Service
- Create a positive experience for patients and stakeholders through professional and courteous interactions.
Key responsibilities include:
- Welcoming and assisting patients visiting the Care Centre.
- Supporting patients with the completion of Specimen Request Forms (SRFs).
- Performing upfront logging and benefits checking.
- Responding to incoming calls and routine enquiries professionally.
- Assisting with account and billing-related queries.
- Processing card and cash payments accurately.
- Generating pro forma invoices when required.
Support Laboratory Operations
- Contribute to the efficient flow of specimens and operational processes through key administrative and preparatory activities.
Key responsibilities include:
- Receiving specimens and verifying them against test requests.
- Labelling, batching, and preparing specimens according to established protocols.
- Ensuring specimens are correctly prepared for onward processing.
- Assisting with the delivery of reports to doctors, wards, and other stakeholders as required.
- Supporting workflow efficiencies to ensure uninterrupted service delivery.
Qualifications
Required :
- Grade 12
- A qualification along with registration as a Lab Assistant with the HPCSA will be advantageous
Experience
Required :
- 0 to 4 years of administrative experience.
- Experience within a pathology, healthcare, or medical environment will be advantageous.
- Strong organisational skills and a high level of attention to detail are essential.
Knowledge, Skills and Attributes
Required :
- Ability to perform routine administrative tasks accurately and consistently.
- Strong attention to detail and commitment to quality standards.
- Ability to follow procedures, policies, and operational guidelines.
- Proficiency in using IT systems and standard office applications.
- Ability to identify, resolve, or escalate routine administrative issues appropriately.
- High level of discretion and professionalism when handling confidential information.
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As a Technologist | Medical Laboratory Scientist, you will contribute to the delivery of high-quality diagnostic services by:
- Processing routine laboratory bench work to ensure the efficient and accurate analysis of specimens.
- Performing laboratory administration tasks to support effective operational and reporting processes.
- Conducting quality control procedures and adhering to laboratory standards to maintain accuracy and compliance.
- Training and supporting laboratory staff to promote continuous learning, development, and best practice.
- Providing technical support within the laboratory to ensure seamless workflow, timely processing, and reporting of specimens.
- Building and maintaining positive client relationships to enhance service excellence and uphold the Ampath brand.
Qualifications
Required
- National Diploma or Certificate in Medical Technology (Clinical Pathology) or
- Bachelor of Health Sciences in Medical Laboratory Sciences (BHSc MLS)
- Registered with the Health Professions Council of South Africa (HPCSA) as a Medical Technologist (Clinical Pathology),Medical Laboratory Scientist
Experience
Required
- 1 to 3 years' working experience within a pathology laboratory environment
Skills & Knowledge
Required
- Basic computer literacy and the ability to use laboratory-related systems and technology effectively
- Ability to read, write, and communicate fluently in English
- Ability to perform basic numerical calculations, including addition, subtraction, multiplication, division, and percentages
- Strong attention to detail and accuracy when working with laboratory data and results
- Understanding of laboratory quality control principles and procedures
- Ability to operate, maintain, and troubleshoot laboratory analysers and equipment
- Ability to work effectively in a fast-paced environment while managing competing priorities
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What your role will entail:
- Collect and deliver reports, specimens and parcels accurately and on time to ensure clients and laboratories receive them as required.
- Safeguard and maintain company vehicles, communication devices and related equipment to ensure operational readiness and service excellence.
- Build and maintain positive relationships with clients by delivering professional, courteous and reliable service at all times.
- Adhere to company procedures, road safety regulations and service standards while carrying out daily duties.
- Act as a professional ambassador for Ampath, contributing to the organisation's reputation for quality and care.
Qualifications
- Grade 12 / Matric
- Valid South African Driver's Licence (Code A and/or B)
Experience
- Minimum of 4 years general driving experience
Knowledge & Skills
- Strong communication skills
- Ability to read, write and speak fluently in English
- Good interpersonal and customer service skills
- Ability to manage time effectively and work independently
- Responsible and safety-conscious approach to driving and vehicle care
- Professionalism, reliability and attention to detail
- Ability to follow instructions and established procedures accurately
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What You Will Do
- Coordinate and oversee the daily activities, workflow, and operational performance of a designated Histology bench or laboratory section.
- Ensure efficient specimen processing and timely result delivery to consistently meet turnaround time (TAT) requirements.
- Maintain compliance with accreditation standards, quality management systems, and laboratory procedures.
- Identify opportunities to improve bench processes and collaborate with the Team Lead or Technical Lead to enhance service quality, efficiency, and cost effectiveness.
- Perform bench-related testing and technical duties to support operational demands and maintain productivity.
- Partner with specialists and relevant stakeholders on validations, verifications, reagent assessments, instrument evaluations, and the implementation of new assays.
- Monitor laboratory consumables, reagents, instrumentation, and testing costs to support effective resource utilisation and cost management.
- Promote knowledge sharing, technical excellence, and continuous learning within the team.
- Coordinate training activities, provide mentoring, and support the ongoing development of laboratory staff.
- Monitor performance within the bench area and provide meaningful feedback and insights to support staff development and operational effectiveness.
- Support the Team Lead or Technical Lead in fostering a positive, collaborative, and high-performing laboratory culture.
Qualifications
- Medical Technologist, Medical Technician (SMLTSA), Medical Laboratory Scientist, or Medical Scientist (BSc Hons, MSc, or PhD) qualification.
- Current HPCSA registration as a Medical Technologist, Medical Technician, Medical Laboratory Scientist or Medical Scientist in Histology.
- Strong leadership potential with the ability to guide and influence others, even without a formal management qualification.
Experience
- 3 - 5 years' experience as a Medical Technologist, Medical Technician, Medical Laboratory Scientist, or Medical Scientist within a pathology laboratory environment.
- Proven experience processing specimens in accordance with established laboratory standards, quality requirements, and operational procedures.
- Experience working within a microbiology laboratory environment will be advantageous.
Knowledge & Skills
- Proficiency in Microsoft Excel and Outlook.
- Knowledge of HPCSA regulations and compliance requirements.
- General understanding of the Occupational Health and Safety (OHS) Act.
- Knowledge of laboratory accreditation standards, quality management systems (QMS), and associated processes.
- Understanding of validation and verification methodologies.
- Advanced knowledge of Histology laboratory protocols, procedures, instrumentation, and testing practices.
- Strong verbal and written communication skills with the ability to communicate effectively in English.
- Excellent organisational and coordination skills with the ability to manage workflow, prioritise tasks, and allocate resources effectively.
- Understanding of people management principles, including training, coaching, motivating, and supporting employee development.
- Proven ability to influence, guide, and support teams without direct managerial authority.
- Basic financial management awareness, including cost control, inventory management, and resource optimisation.
- Strong problem-solving, analytical, and continuous improvement mindset.
go to method of application »
As a Technologist | Medical Laboratory Scientist, you will contribute to the delivery of high-quality diagnostic services by:
- Processing routine laboratory bench work to ensure the efficient and accurate analysis of specimens.
- Performing laboratory administration tasks to support effective operational and reporting processes.
- Conducting quality control procedures and adhering to laboratory standards to maintain accuracy and compliance.
- Training and supporting laboratory staff to promote continuous learning, development, and best practice.
- Providing technical support within the laboratory to ensure seamless workflow, timely processing, and reporting of specimens.
- Building and maintaining positive client relationships to enhance service excellence and uphold the Ampath brand.
Qualifications
Required
- National Diploma or Certificate in Medical Technology (Clinical Pathology) or
- Bachelor of Health Sciences in Medical Laboratory Sciences (BHSc MLS)
- Registered with the Health Professions Council of South Africa (HPCSA) as a Medical Technologist (Clinical Pathology),Medical Laboratory Scientist
Experience
Required
- 1 to 3 years' working experience within a pathology laboratory environment
Skills & Knowledge
Required
- Basic computer literacy and the ability to use laboratory-related systems and technology effectively
- Ability to read, write, and communicate fluently in English
- Ability to perform basic numerical calculations, including addition, subtraction, multiplication, division, and percentages
- Strong attention to detail and accuracy when working with laboratory data and results
- Understanding of laboratory quality control principles and procedures
- Ability to operate, maintain, and troubleshoot laboratory analysers and equipment
- Ability to work effectively in a fast-paced environment while managing competing priorities
go to method of application »
What You Will Do
- Collect blood and non-blood specimens according to established clinical standards and safety protocols.
- Ensure accurate patient identification, specimen handling, and documentation.
- Capture and manage patient information using digital systems.
- Process patient payments and maintain accurate administrative records.
- Deliver a professional, caring, and patient-centred experience.
- Maintain compliance with quality assurance, safety, and infection control standards.
Qualifications
- Recognised qualification in Phlebotomy or Nursing.
- Current registration with the HPCSA or SANC as a Phlebotomy Technician or Registered Nurse.
Experience
- You will need to have 3 or more years of experience as a Phlebotomist or similar position within a Pathology Laboratory.
- You will also need to have a valid South African driver's license, Code B.
Skills and Experience
- Strong verbal and written communication skills in English.
- Sound computer literacy and confidence working with digital systems.
- A patient-focused mindset with a commitment to service excellence.
go to method of application »
What You Will Do:
Operations Management & Process Improvement
- Lead and manage the operations of multiple laboratories to ensure alignment with business objectives and performance targets.
- Drive the implementation of organisational strategies, policies, and operational processes across the laboratory cluster.
- Ensure quality management systems are effectively implemented, maintained, and continuously improved.
- Identify operational inefficiencies and implement innovative, approved solutions that enhance productivity, improve service delivery, and optimise costs.
- Monitor quality reports and ensure corrective actions are implemented promptly and effectively.
- Support laboratories during internal and external audits, ensuring compliance with quality and accreditation requirements.
Budget & Financial Management
- Develop, manage, and monitor cluster budgets to ensure effective financial control and resource allocation.
- Analyse and report on profitability, growth, expenditure, and capital investment within the cluster.
- Drive financial sustainability through cost optimisation initiatives and revenue-enhancing opportunities.
- Monitor financial performance trends and assist in implementing corrective actions to achieve profitability objectives.
- Guide laboratory leaders in managing operational budgets and identifying efficiencies.
- Ensure compliance with BCEA requirements through effective workforce planning and overtime management.
- Compile quarterly performance reports aligned to strategic and operational objectives.
Leadership & People Development
- Foster a high-performance culture that promotes accountability, collaboration, and service excellence.
- Mentor, coach, and develop Technical Leads to strengthen leadership capability and business acumen.
- Communicate strategic and operational goals effectively, ensuring alignment across laboratories.
- Drive performance management, employee engagement, and professional development initiatives.
- Build a positive and inclusive work environment that supports employee wellbeing and growth.
- Support succession planning initiatives by identifying and developing future leaders within the business.
People Management
- Oversee recruitment and selection activities in line with organisational policies and employment equity objectives.
- Ensure adequate staffing levels and effective resource allocation across laboratories.
- Manage workforce planning and replacement needs within approved labour budgets.
- Collaborate with People Partners and Area Management on salary recommendations and talent decisions.
- Maintain oversight of leave management and key human capital processes.
- Lead disciplinary investigations and inquiries when required and support leaders in managing employee relations matters.
Reporting & Stakeholder Management
- Prepare and submit monthly operational, quality, and financial performance reports.
- Investigate performance variances and recommend practical solutions to improve outcomes.
- Maintain strong relationships and regular communication with Technical Leads and key stakeholders.
- Ensure laboratories remain aligned with organisational priorities and business unit objectives.
What You Bring:
Qualifications:
- Relevant Medical Technology qualification and/or certification.
- Current HPCSA registration.
- Management qualification or certification will be advantageous.
Experience:
- 3+ years' experience as a Technical Lead or in a similar leadership role within a pathology laboratory environment.
- Proven experience managing people, quality systems, operational performance, and departmental expenses.
- Up to 6 years' laboratory experience within a pathology environment.
Knowledge & Skills:
Technical & Regulatory Knowledge
- Sound knowledge of HPCSA regulations.
- Understanding of BCEA, Employment Equity Act, and Occupational Health and Safety legislation.
- Knowledge of laboratory accreditation processes, standards, and quality management systems.
- Proficiency in Microsoft Office applications.
Leadership & People Management
- Strong understanding of people management practices, including coaching, performance management, employee development, and team leadership.
- Ability to motivate teams and create a productive, high-performance environment.
Financial & Business Acumen
- Sound understanding of budgeting, financial planning, expense management, and reporting.
- Ability to analyse financial information and implement cost-effective solutions.
- Strong commercial awareness and understanding of factors influencing laboratory performance and profitability.
Communication & Computer Skills
- Excellent verbal and written communication skills in English.
- Ability to effectively utilise computer technology and digital systems to support business operations.
Numerical & Analytical Skills
- Strong numerical reasoning and analytical capabilities.
- Ability to interpret data, identify trends, and make informed operational and financial decisions.
Personal Attributes
- Strategic thinker with strong problem-solving abilities.
- Results-driven with exceptional organisational and decision-making skills.
- Customer-focused with a commitment to operational excellence and continuous improvement.
- Ability to build strong stakeholder relationships and lead effectively in a dynamic environment.
go to method of application »
What You Will Do:
Operations Management & Process Improvement
- Lead and manage the operations of multiple laboratories to ensure alignment with business objectives and performance targets.
- Drive the implementation of organisational strategies, policies, and operational processes across the laboratory cluster.
- Ensure quality management systems are effectively implemented, maintained, and continuously improved.
- Identify operational inefficiencies and implement innovative, approved solutions that enhance productivity, improve service delivery, and optimise costs.
- Monitor quality reports and ensure corrective actions are implemented promptly and effectively.
- Support laboratories during internal and external audits, ensuring compliance with quality and accreditation requirements.
Budget & Financial Management
- Develop, manage, and monitor cluster budgets to ensure effective financial control and resource allocation.
- Analyse and report on profitability, growth, expenditure, and capital investment within the cluster.
- Drive financial sustainability through cost optimisation initiatives and revenue-enhancing opportunities.
- Monitor financial performance trends and assist in implementing corrective actions to achieve profitability objectives.
- Guide laboratory leaders in managing operational budgets and identifying efficiencies.
- Ensure compliance with BCEA requirements through effective workforce planning and overtime management.
- Compile quarterly performance reports aligned to strategic and operational objectives.
Leadership & People Development
- Foster a high-performance culture that promotes accountability, collaboration, and service excellence.
- Mentor, coach, and develop Technical Leads to strengthen leadership capability and business acumen.
- Communicate strategic and operational goals effectively, ensuring alignment across laboratories.
- Drive performance management, employee engagement, and professional development initiatives.
- Build a positive and inclusive work environment that supports employee wellbeing and growth.
- Support succession planning initiatives by identifying and developing future leaders within the business.
People Management
- Oversee recruitment and selection activities in line with organisational policies and employment equity objectives.
- Ensure adequate staffing levels and effective resource allocation across laboratories.
- Manage workforce planning and replacement needs within approved labour budgets.
- Collaborate with People Partners and Area Management on salary recommendations and talent decisions.
- Maintain oversight of leave management and key human capital processes.
- Lead disciplinary investigations and inquiries when required and support leaders in managing employee relations matters.
Reporting & Stakeholder Management
- Prepare and submit monthly operational, quality, and financial performance reports.
- Investigate performance variances and recommend practical solutions to improve outcomes.
- Maintain strong relationships and regular communication with Technical Leads and key stakeholders.
- Ensure laboratories remain aligned with organisational priorities and business unit objectives.
What You Bring:
Qualifications:
- Relevant Medical Technology qualification and/or certification.
- Current HPCSA registration.
- Management qualification or certification will be advantageous.
Experience:
- 3+ years' experience as a Technical Lead or in a similar leadership role within a pathology laboratory environment.
- Proven experience managing people, quality systems, operational performance, and departmental expenses.
- Up to 6 years' laboratory experience within a pathology environment.
Knowledge & Skills:
Technical & Regulatory Knowledge
- Sound knowledge of HPCSA regulations.
- Understanding of BCEA, Employment Equity Act, and Occupational Health and Safety legislation.
- Knowledge of laboratory accreditation processes, standards, and quality management systems.
- Proficiency in Microsoft Office applications.
Leadership & People Management
- Strong understanding of people management practices, including coaching, performance management, employee development, and team leadership.
- Ability to motivate teams and create a productive, high-performance environment.
Financial & Business Acumen
- Sound understanding of budgeting, financial planning, expense management, and reporting.
- Ability to analyse financial information and implement cost-effective solutions.
- Strong commercial awareness and understanding of factors influencing laboratory performance and profitability.
Communication & Computer Skills
- Excellent verbal and written communication skills in English.
- Ability to effectively utilise computer technology and digital systems to support business operations.
Numerical & Analytical Skills
- Strong numerical reasoning and analytical capabilities.
- Ability to interpret data, identify trends, and make informed operational and financial decisions.
Personal Attributes
- Strategic thinker with strong problem-solving abilities.
- Results-driven with exceptional organisational and decision-making skills.
- Customer-focused with a commitment to operational excellence and continuous improvement.
- Ability to build strong stakeholder relationships and lead effectively in a dynamic environment.
go to method of application »
As a Technician, you will contribute to the delivery of high-quality diagnostic services by:
- Processing routine laboratory bench work to ensure the efficient and accurate analysis of specimens.
- Performing laboratory administration tasks to support effective operational and reporting processes.
- Conducting quality control procedures and adhering to laboratory standards to maintain accuracy and compliance.
- Training and supporting laboratory staff to promote continuous learning, development, and best practice.
- Providing technical support within the laboratory to ensure seamless workflow, timely processing, and reporting of specimens.
- Building and maintaining positive client relationships to enhance service excellence and uphold the Ampath brand.
Qualifications
Required
- National Certificate (Medical Technician - Clinical Pathology)
- HPCSA registration as Medical Technician (Clinical Pathology)
Experience
Required
- 1-3 years' working experience within a pathology laboratory environment
Skills & Knowledge
Required
- Basic computer literacy and the ability to use laboratory-related systems and technology effectively
- Ability to read, write, and communicate fluently in English
- Ability to perform basic numerical calculations, including addition, subtraction, multiplication, division, and percentages
- Strong attention to detail and accuracy when working with laboratory data and results
- Understanding of laboratory quality control principles and procedures
- Ability to operate, maintain, and troubleshoot laboratory analysers and equipment
- Ability to work effectively in a fast-paced environment while managing competing priorities
go to method of application »
As a Technician, you will contribute to the delivery of high-quality diagnostic services by:
- Processing routine laboratory bench work to ensure the efficient and accurate analysis of specimens.
- Performing laboratory administration tasks to support effective operational and reporting processes.
- Conducting quality control procedures and adhering to laboratory standards to maintain accuracy and compliance.
- Training and supporting laboratory staff to promote continuous learning, development, and best practice.
- Providing technical support within the laboratory to ensure seamless workflow, timely processing, and reporting of specimens.
- Building and maintaining positive client relationships to enhance service excellence and uphold the Ampath brand.
Qualifications
Required
- National Certificate in Medical Technology (Clinpath)
- National Diploma or Certificate in Medical Technology (Clinical Pathology) or
- Bachelor of Health Sciences in Medical Laboratory Sciences (BHSc MLS)
- Registered with the Health Professions Council of South Africa (HPCSA) as a Medical Technologist (Clinical Pathology),Medical Laboratory Scientist
Experience
Required
- 1-3 years' working experience within a pathology laboratory environment
Skills & Knowledge
Required
- Basic computer literacy and the ability to use laboratory-related systems and technology effectively
- Ability to read, write, and communicate fluently in English
- Ability to perform basic numerical calculations, including addition, subtraction, multiplication, division, and percentages
- Strong attention to detail and accuracy when working with laboratory data and results
- Understanding of laboratory quality control principles and procedures
- Ability to operate, maintain, and troubleshoot laboratory analysers and equipment
- Ability to work effectively in a fast-paced environment while managing competing priorities
Method of Application
Use the link(s) below to apply on company website.
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