Senior Manager (Retail) Richards Bay at Talented Recruitment Specialists

• We’re seeking an experienced Senior Retail Manager to take full ownership of store operations, driving profitability, leading a high-performing team, and delivering exceptional customer experiences while achieving key sales and operational goals.

Key Responsibilities:

• Drive store sales performance and profitability.
• Lead, coach, and develop the store team.
• Manage recruitment, training, performance, and disciplinary processes.
• Ensure exceptional customer service standards are consistently maintained.
• Monitor and manage stock levels, stock losses, and inventory controls.
• Analyze sales reports and implement action plans to improve performance.
• Ensure visual merchandising standards are executed effectively.
• Manage budgets, expenses, and store resources.
• Maintain compliance with company policies, procedures, and health & safety requirements.
• Build a positive and productive team culture.

Requirements:

• Grade 12 (Matric).
• Management experience within clothing retail.
• Proven track record of achieving sales and operational targets.
• Strong people management and leadership skills.
• Excellent communication, planning, and problem-solving abilities.
• Computer literacy and retail reporting experience.
• Ability to work retail hours, weekends, and public holidays.