Senior Manager – Supply Chain Management at National Lotteries Commission

REQUIRED QUALIFICATIONS 

• Honours Degree or Post Grad Diploma in Supply Chain Management, Financial Management, Business Management or related field with extensive knowledge in public sector procurement 
• MCIPS registration is an added advantage. 

REQUIRED WORK EXPERIENCE 

• 10 years’ relevant work experience in Supply Chain Management 
• 3 years’ senior managerial experience 
• 5 years’ managerial experience 
• Proven track record of overseeing supply chain sourcing, negotiation, contracting, purchasing, supply chain management, inventory management and supplier payment processing at corporate level 

KEY DELIVERABLES 

Strategic Management 

• Lead the development, management, and execution of the NLC Supply Chain Management strategy and provide input into the overall strategy, policy and decision-making direction of the organisation. 
• Ensure the alignment of the Supply Chain Management strategy with the requirements of all Supply Chain Management sub-divisions, through the development and execution of strategic work plans. 
• Set and drive comprehensive goals and objectives for performance to support NLC’s strategy and objectives. 
• Ensure the effective management of the entire extended Supply Chain Management value chain (both internal and external) in line with NLC overall strategy. 
• Lead and ensure the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to Supply Chain Management in consultation with the CFO and other Executive members. 
• Develop a Centre of Excellence to balance technical know-how with customer/stakeholder requirements. 
• Ensure productivity is measured effectively against set objectives. 
• Ensure that Supply Chain Management achieves set objectives and that corrective actions are taken where the operational objectives are not achieved. 
• Develop and execute Supply Chain Management strategies (to secure total cost of ownership reductions). 
• Develop and execute strategies to ensure supplier and enterprise development in line with relevant legislation 

Operational Management 

• Develop and execute the Supply Chain Management Operational Plan to meet capacity and requirements in line with the overall plans. 
• Convert divisional operational plans into business activities and targets to attain growth targets. 
• Manage the operating model within sphere of control and ensure the continuous improvement thereof so as to ensure business improvement 
• Ensure that the business unit objectives are met through effective performance management and measurement 
• Provide subject matter expertise to the organisation regarding Supply Chain Management protocols and processes. 
• Organise and manage Supply Chain Management in terms of resources maximize productivity and customer satisfaction. 
• Ensure clear alignment between the actions and goals of the Supply Chain Management team and business units. 
• Communicate team progress and goal achievement to EXCO. 
• Continuously assess areas for internal improvement and develop plans for implementation. 
• Develop annual Integrated Demand Plans and report to the relevant authorities. 
• Communicate overall Supply Chain Management trends / results for the various commodities / categories to the Business Unit Managers. 
• Provide strategic reporting to EXCO and other relevant committees to enable strategic decision-making 
• Oversee the travel management company 
• Develop and implement an effective and efficient system of contracts management. 
• Review and authorise contractual arrangements with suppliers in accordance with the NLC Delegation of Authority 
• Engage with the business to improve the scoping of requirements, understand the business needs and manage the expectation and turnaround times. 
• Track and deliver the overall forecasted versus actual savings across the category spend range with the assistance of the category specialists. 
• Track and report non-compliance and deviations 
• Oversee and drive that the logistics strategic management framework​​​​​​

Risk and Compliance Management 

• Ensure the mitigation of Supply Chain Management’s risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks. 
• Responsible for the coordination and maintenance of quality risk management in line with regulatory requirements. 
• Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements. 
• Support and provide evidence to all internal and external audit requirements. 
• Oversee the maintenance and enforcement of related service level agreements to minimise business risk and ensure business continuity. 
• Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures throughout the organisation. 
• Achieve BBBEE Supply Chain Management objectives as set by the organisation and regulations. 
• Ensure compliance with National legislation (e.g. PFMA, PPPFA, National Treasury, etc.) and NLC specific policies and procedures (including the Code of Ethics). 

Financial Management 

• Lead the overall financial performance and improvement of efficiency in service delivery within Supply Chain Management. 
• Develop and manage financial planning, forecasting and budgeting that will be used to initiate, drive and implement all Supply Chain Management and related initiatives in line with the business strategy. 
• Provide input in the planning and compilation of Supply Chain Management’s annual budget aligned to the operational and strategic delivery plans to support the implementation of set objectives. 
• Ensure the effective implementation, management, monitoring of the budget, and mitigate and report on any variances. 
• Ensure the deployment of proper financial controls to manage the budget. 

People Management 

• Manage and lead Supply Chain Management by providing clarity of vision; prioritising resources; facilitating alignment of the team; setting high expectations; inspiring commitment; encouraging mutual support; and enabling development opportunities. 
• Proactively manage all direct reports to ensure that the strategic objectives for Supply Chain Management is met.
• Maintain excellent human capital performance within Supply Chain Management through various people management practices such as employee engagement, empowerment, skills development, attraction and retention of key talent, succession planning, etc. 
• Ensure that all people within scope of control are properly trained and developed including mentorship and coaching of employees. 
• Maintain an environment where employees respect and adhere to company standards of integrity and ethics by integrating these values into all processes, procedures and practices. 
• Contribute to diversity management and change management initiatives. 
• Implement a learning culture within scope of control. 
• Develop and execute cluster technical and leadership skills development strategies in collaboration with Human Capital 
• Become the change agent for all Supply Chain Management-wide projects and programmes 

Stakeholder Management 

• Identify and mitigate internal systems and procedural barriers to enhance excellent customer service. 
• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation 
• Represent and participate in the organisation’s committees and tasks teams when required.
• Convene, chair and attend meetings and present findings and business cases to relevant stakeholders when required. 
• Provide technical support on projects when required. 
• Actively liaise and build relationships with NLC clients and service providers to ensure that the service standards are met appropriately. 
• Effectively management customer complaint through timeous resolution and/or escalation as required. 
• Align Supply Chain Management activities across divisions to ensure engagements are well coordinated. 
• Analyze queries and develop mechanisms to proactively resolve common issues and share lessons learned across NLC. 
• Ensure the documentation of all stakeholder engagements to ensure continuity for future engagements.