Senior Manager: Technical at Old Mutual South Africa

Develop and manage technical underwriting strategy with a clear focus on growth, profitability, efficiency and customer satisfaction. Determine, implement and monitor the effectiveness of retail products range in line with the company risk appetite and business strategy.

Job Objective
Manage the underwriting on the product set

• Lead the development of tools to support the underwriting framework including product wording, risk acceptance criteria, underwriting rules & guidelines, retention limits, survey standards and risk classification guide.
• Monitors market conditions, competitive landscape regulatory and technological changes and provides feedback on complaints to ensure the product offering remains relevant and competitive.
• Lead the process of any implementing any product or underwriting changes (e.g. setting up business requirements, obtain sign-offs and testing).
• Set the underwriting framework and guidelines in line with business strategy and implement into the various policy administration systems.
• Define underwriting compliance metrics, monitor and track compliance to underwriting guidelines and make recommendations to senior management to mitigate any risks identified.
• Collaborate with the business to facilitate the process of product procurement approvals, on-boarding and launch to market.

Provide technical underwriting expertise with a clear focus on growth, profitability, efficiency and customer satisfaction

• Manage a team of underwriters that resolves day-to-day technical referrals on larger or more complex risks.
• Provide training to the larger underwriting teams working in the business environment.

Minimum Requirements

• Bachelor degree and/or equivalent NQF Level 7 qualification in general insurance.
• 5 – 8 years’ experience in technical underwriting or product development.
• 3 – 5 years’ experience leading a team of specialist underwriters and / or portfolio managers.