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  • Posted: Oct 21, 2020
    Deadline: Not specified
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    Life and Brand Portfolio (formerly the Harbour House Group) was founded in 1998 when Harbour House first opened its doors in Kalk Bay. Over the last 20 years the group has built a respected reputation as a leading experiential dining company in South Africa, a now must-visit country on the global foodie map. With 33 restaurants across eight brands now sit...
    Read more about this company


    Senior Operations Manager


    • Life & Brand Portfolio is looking for a self-directed and detail oriented Senior Operations Manager. The ideal candidate should have good organizational skills and experience in both leading and working as part of a team in the hospitality or food industry. This position requires a vehicle as there will be travel between stores.


    • Stay tuned in with emerging trends that will affect the business 
    • Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective action 
    • Monitor poor performing restaurants. Implement and execute corrective action plans to improve poor operating or low profitability restaurants 
    • Ensure standards and regulation compliance of the Ops team. 
    • Identify and communicate operational and financial risks and create corrective action plans
    • Monitor and improve restaurant profitability 
    • Submit daily, weekly and monthly & other required reports on a timely basis 
    • Provide leadership, coaching & strategic direction to restaurant management teams.


    • Proven experience at a Senior Management level.
    • Must have multisite experience
    • Tertiary qualification advantageous
    • Strong Leadership ability;
    • Ability to delegate and manage down effectively;
    • Intermediate Microsoft Excel and Word skills;
    • High attention to detail and process driven;
    • Analytical
    • Strong verbal and written communication skills
    • Discretion and integrity
    • Problem analysis and problem-solving skills
    • Stress tolerance
    • Decision-making
    • Strong market knowledge and experience in working across various functions, businesses and regions
    • Previous knowledge of Micros advantageous

    Method of Application

    Interested and qualified? Go to Life & Brand Portfolio on to apply

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