Senior Product Owner: Value Management at Old Mutual

Job Description

• The Head of Value Management/Senior Product Owner for GRiD is responsible for leading the strategic vision, execution, and continuous improvement of Old Mutual’s Digital, Rewards, and Smart Goals products.
• This role is crucial in driving the business models of the financial wellness agenda through supporting proposition teams whose purpose is to align with customer needs, business goals, and market opportunities.
• The ideal candidate will be a fully qualified actuary with a deep understanding of financial wellness principles, Business case modelling and a proven track record of delivering data-driven actionable insights and product value.
• Responsibilities
• Value Management: Lead the development and execution of value management frameworks to assess and enhance the customer and business value delivered by the financial wellness products.
• Innovation and Agile Delivery: Champion a culture of innovation and lead agile product development cycles to accelerate the delivery of key value management product features and initiatives.
• Cross-Functional Collaboration: Collaborate with cross-functional teams including marketing, technology, risk, finance, and actuarial teams to drive seamless execution and optimize product performance.
• Data-Driven Decision Making: Leverage analytics to inform product design, iterate based on customer insights, and measure the impact of delivered outcomes.
• Financial Performance and Risk Management: Manage the financial performance and associated risks of the products in scope, balancing customer value with commercial outcomes.
• Leadership and Coaching: Lead, coach, and inspire a team of product managers and specialists to foster a high-performance culture focused on delivering exceptional outcomes.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders including executive leadership, Product Owners, external partners, and relevant regulatory bodies.

KEY DELIVERABLES:

• Product Strategy: Comprehensive and forward-looking Commercially driven product strategies for Digital, Rewards, and Smart Goals, aligned to the financial wellness platform.
• Customer and Business Value Realization: Defined customer and business value propositions and key results aligned to financial wellness metrics.
• Performance Metrics: Clear and actionable performance metrics for product adoption, customer engagement, and financial impact.
• Scenario analysis and Stress testing: Simulate various permutations and scenarios during the financial year understanding the business case position of GRiD portfolios at all times.

MINIMUM REQUIREMENTS

• Minimum of 10 years of experience in product management, value management, or strategic leadership within financial services
• Strong background in financial wellness products, rewards programs, or digital product development.
• Demonstrated success in leading cross-functional teams in a fast-paced, agile environment.
• Potential Tier one consulting background in similar environment
• Technical Skills: Advanced analytical capabilities and experience in leveraging data for customer insights and product decisions.
• Leadership Skills: Proven ability to lead, inspire, and coach high-performing teams to achieve ambitious goals.
• Fully qualified actuary with professional designation (FASSA, FIA, or equivalent) or Similar qualifications

COMPETENCIES

• Strategic thinking and commercial acumen
• Deep customer empathy and customer-centric approach
• Exceptional communication and influencing skills
• Strong understanding of financial wellness principles and actuarial insights
• Results-driven with a passion for delivering exceptional customer outcomes

Skills

• Actuarial Science, Adaptive Thinking, Agile Project Management, Change Management, Executing Plans, Managing Stakeholder Expectations, Policies & Procedures, Policy Development, Product Development Management, Project Communications Management, Project Life Cycle Management, Project Performance Management (PM), Project Quality Assurance, Project Scope Management

Competencies

• Action Oriented
• Balances Stakeholders
• Business Insight
• Cultivates Innovation
• Decision Quality
• Develops Talent
• Drives Engagement
• Drives Results

Education

• Bachelors Degree (B) (Required), Fellow Of Actuarial Society Of South Africa (FASSA) (Required)

Closing Date

• 19 December 2025