Senior Product Owner: Rewards Partnerships at Old Mutual

Job Description

• Old Mutual is looking for an experienced, results-driven Senior Product Owner who will be responsible for leading the strategy, development, and execution of partnerships within the Old Mutual GRiD ecosystem.
• This role focuses on expanding and optimizing the rewards partner network, driving customer engagement, and aligning partnership strategies with financial wellness goals.
• The Product Owner will ensure that the partnership propositions deliver tangible value to both customers and partners while driving overall program growth.

KEY RESPONSIBILITIES:

Partnership Strategy & Development:

• Define and execute the Old Mutual GRiD Partnerships strategy, ensuring alignment with financial wellness objectives.
• Identify, onboard, and manage strategic partners that enhance the value proposition of Old Mutual GRiD.
• Develop business cases for new partnerships, outlining potential benefits, risks, and expected outcomes.
• Negotiate commercial terms with partners to ensure mutually beneficial agreements.

Product Ownership & Execution:

• Own the end-to-end partnerships product roadmap, ensuring seamless execution of initiatives.
• Collaborate with internal teams (technology, legal, finance, marketing) to integrate and operationalize new partnerships.
• Drive continuous innovation in partner offerings, leveraging data and insights to refine the customer rewards experience.
• Monitor and optimize partner performance based on key performance indicators (KPIs), ensuring strong ROI and customer engagement.
• Drive the integration with bank and Rewards partnerships

Customer & Business Impact:

• Ensure partnerships enhance customer engagement, driving increased participation in the Old Mutual Rewards program.
• Work closely with analytics teams to measure the effectiveness of partner-driven rewards.
• Develop strategies to incentivize key financial behaviors through partnerships, supporting Old Mutual’s financial wellness agenda.

Stakeholder & Relationship Management:

• Act as the primary liaison between Old Mutual Rewards and external partners, ensuring strong collaborative relationships.
• Work closely with internal teams to align partner initiatives with broader business objectives and marketing efforts.
• Engage with senior leadership and cross-functional teams to secure buy-in for new partnerships and initiatives.

Compliance & Risk Management:

• Ensure all partnership agreements comply with regulatory and legal requirements.
• Implement risk mitigation strategies to safeguard customer interests and Old Mutual’s brand integrity.

Why Join Us?

• Opportunity to shape and grow a leading rewards ecosystem.
• Work at the intersection of financial wellness, digital innovation, and customer engagement.
• Collaborate with top-tier partners to drive real impact for customers.
• Be part of a high-performing team committed to delivering exceptional customer value

MINIMUM REQUIREMENTS

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• 5+ years of experience in product management, partnerships, or loyalty programs.
• Experience in financial services, fintech, or loyalty/rewards programs is advantageous.
• Proven track record of successfully managing partnerships and delivering business impact.

Skills

• Actuarial Science, Adaptive Thinking, Agile Project Management, Change Management, Digital Product Management, Executing Plans, Managing Stakeholder Expectations, Policies & Procedures, Policy Development, Product Development Management, Product Management, Product Management Strategy, Project Communications Management, Project Life Cycle Management, Project Performance Management (PM), Project Quality Assurance, Project Scope Management

Competencies

• Action Oriented
• Balances Stakeholders
• Business Insight
• Cultivates Innovation
• Decision Quality
• Develops Talent
• Drives Engagement
• Drives Results

Education

• Fellow Of Actuarial Society Of South Africa (FASSA) (Required)
• NQF Level 9 – Masters

Closing Date

• 19 December 2025