Senior Quality Assurance Technologist - Spartan at RCL Foods

Purpose of the role: 

• Maintain Food Safety and Quality management system. Ensure that the correct quality standard. Keep food safety and quality systems maintained

Minimum Requirements    

• 3-year National Diploma or Degree in Food Technology / B.Sc. Microbiology, or recognized equivalent
• A minimum of 5 years food processing (FMCG) experience or a Minimum of 3 years in baking experience in Quality Management.
• Minimum of 3 years in supervisory or managerial role

Duties & Responsibilities    

• Maintain and develop the Food Safety and Quality Management system
• Improving customer relationships.
• Responsible for plant audits and customer complaints (CC)
• Monitor and investigate all customer complaints and returns.
• Assist SHEQ Cooridinator with maintaining and updating certification and customer systems, contractual, regulatory and internal specifications.
• Liaise with management on non-conforming issues.
• Controlling all functions associated with the raw material inspection and reporting of non-conformances to the QA manager.
• Reporting on Compliance and Regulatory standards.
• Statistical/Trends analysis – CC and Microbial
• Assist with the implementation and maintenance of ISO 22 000/FSSC 22 000

Audits

 Internal:

• Compiles and maintains internal audit schedules ensuring high risk areas are prioritized
• Arranges audits with relevant managers to ensure participation and clear communication
• Communicates audit findings to management 
• Arrange follow up audits with relevant managers
• Verifies audit findings are actioned and closed effectively
• Compares internal audit findings against external audit findings to identify gaps
• Maintains internal audit system data and integrity

External:

• Understands the criteria required for external audits across all divisions

Participates in audits 

• Ensure audit findings are actioned and closed effectively

Communication and Reporting

• Completes reports and distribute to relevant managers and role players
• Completes weekly, monthly reports on compliance issues and progress 
• Compile, present and preparing yearly Management Review presentations / minutes
• Compile, conducting and preparing monthly Food Safety Meetings / minutes

NPD

• Assist with NPD trials & feedback 
• Compile product specification, FPI pack copies, quality contracts and pack line sheets.
• Approve artwork
• Conducting PPC Audits

QA Staff

• Managing and Developing QA Staff 
• Complete/verify Bestime or any other clocking system of staff on a daily basis
• Developing staff
• Evaluating staff (4 1)
• Managing staff training
• Managing staff discipline
• Regular staff meeting on issues and progress

Training

• Identify training needs and assist with arranging training
• Assist with systems and quality parameters training where possible

SQA

• Assist SQA Department with supplier / service provider audits

Knowledge and skills:

• ISO systems (FSSC 22 000, ISO 14001, OHSAS 18001)
• Industry Standards
• National Legislation
• Statutory Requirements
• Plants and Process Operations
• Quality Management
• Working knowledge of organizations strategies; policies, customer products and supply chain operations