Senior Quality Improvement Advisor - Pretoria at The Aurum Institute

Work Description

The SQIA will provide technical assistance and oversight to the grant leadership with regards strategic design and implementation of all grant QI projects and strategies.   They will oversee the QI capacity building of both internal staff as well as Department of Health colleagues.

Technical Work Responsibilities

• Develop and implement the Quality Improvement Strategy
• Provide leadership in operational, system and process improvement, utilizing continuous improvement methodologies to support decision making.
• Proactively engage with staff and DoH colleagues, to identify opportunities for improving implementation of quality improvement initiatives.
• Oversee the continual monitoring and adaptation of activities to ensure improved outcomes.
• Report on improvement initiatives  
• Coach teams on topics related to continuous improvement and quality.
• Ensure the spread of all tried and tested changes.
• Oversee the development of best practices stemming from QI initiatives.
• Oversee high-level coordination and manage relationships with stakeholders involved in districts QI projects and foster collaboration between provinces.
• Representation on the relevant national QI committees and forum.
• Support the development/revision of guidelines, clinical and management training modules, tools, SOPs to guide baseline assessments, and ongoing monitoring and supervision of QI initiatives.

Duties:

• Manage external stakeholder buy-in
• Maintain good working relations amongst all key stakeholders.
• Maintain good communication with all key stakeholders through appropriate reporting systems.
• Maintain good working relations with all relevant Aurum Departments by developing and maintaining effective operating and reporting systems.
• Develop and maintain effective strategic relationships with all key programme managers by effective communication and monthly reporting.
• Routinely inspect all staff assets
• Monitor and manage the use of Company assets.
• Narrative reports submitted each month utilizing the prescribed templates.
• Schedule team activities to demonstrate meeting set targets every month, quarter, year as required.
• Utilize QI technical skills to support the strategy implementation and achieve work plan targets.
• SQIA & Team adheres to the timesheet completion.
• Manages the team which meets all operational deadlines by supporting them with skills and tools which enable them to do so.
• Schedule and attend Meetings, Learning sessions, Support visits, QI Summit
• Submit regular reports to stakeholders on QI activities completed by the supported teams.
• Submit monthly reports.
• Attend key meetings and training.
• Collaborate with the relevant internal stakeholders and offer QI technical input/support.
• Manage the Driver Diagram
• Implement Training of Trainers, Support visits, Strategic review meetings
• Conduct performance management reviews for all staff as required.
• Management skills transfer to relevant staff.
• Development of a staff succession plan.
• Provide technical inputs towards team development and strategic implementation.
• Submit abstracts for relevant conferences and publish Aurum QI work in relevant journals and publications.
• Manage recruitment and continuous skills transfer for all staff when required.
• Conduct coaching as and when required.
• Comply with all safety policies, practices, and procedures according to prescribed legislation.
• Report all unsafe activities to Senior Management/Human Resources
• Adhere to reporting protocol and procedures.

Requirements

Education

• Medical degree, nursing diploma/degree or degree/diploma in any health-related field
• A minimum of 5 years-experience as a quality improvement and/or quality standards development and assessments advisor or a recognized Diploma or Degree in Quality Improvement /Assurance

Experience

• At least 5 years’ experience in managing and leading the QI strategy and staff.
• Improvement Advisor Qualification ideal
• Extensive experience in implementing QI approaches within the South African Healthcare system at facility, sub-district, district, and provincial level.
• Evidence of being able to use and analyze data for improvement and reporting purposes.
• Vast experience in teaching QI methodology and evidence of ability to develop teaching aids.
• Understanding of the South Africa health care delivery system with at least 2 years’ experience in the field of TB.
• Experience in healthcare industry with a specific focus on quality standards and

  assessments and most current Quality Improvement and Quality Assurance.

Requirements

• Proficient personal computer skills including electronic mail, recording, routine database activity, word processing, spread sheet, and graphics.
• Advanced software skills Computer literate: Efficient in Microsoft office, Excel, PowerPoint and SPC software
• Understanding of the South Africa health care delivery system
• Demonstrate knowledge of synthesizing information and presentation, knowledge of evaluation designs in HIV programmes
• Valid Driver’s License.
• Own Vehicle