Senior Regional Operations Manager at Adcorp Holdings Limited

Job Description:

• The Senior Regional Operations Manager is responsible for the end-to-end SC functionality of Distribution Centres in the Region. 4000-plus staff members across multiple DCs

Minimum Requirements:

Education:

• Gr 12 - Essential
• Bachelor’s degree in Supply Chain / Logistics / Operations Management / Business Management – Essential
• Certification in Lean Six Sigma or similar process excellence frameworks – Advantageous

Experience:

• Extensive FMCG industry experience, minimum of 8 to 10+ years in large-scale, multi-site distribution or logistics operations within the Supply chain, Preferably in a service-related industry
• At least 3 to 5 years in a senior leadership role managing substantial teams and budgets.
• Third Party Management - TES industry experience would be advantageous.
• Exposure to unionised environments would be advantageous.
• CCMA Conciliation and Arbitration experience is advantageous.
• Excellent understanding of trends and developments within the labour market, TES industry, and applicable Labour legislation.

Additional Requirements:

• N/A

Roles and Responsibilities:

• Agree Fill rate and Headcounts with Client every season and Budget period; 96% is the targeted Fill Rate per shift
• Ensure that staff payments via TES and WFM is accurate and presented timeously
• Ensure that Staff Development and Training is in place for all management levels. i.e. Supervisors and Managers
• Ensure that the Succession Plan is submitted annually as per PDP
• Ensure that HR policies and procedures are followed 100%
• Ensure that all Employment Equity communication is shared with staff quarterly
• Ensure that all PPE standards are adhered to as per Client HR policy
• Protect Client assets, MHE equipment, Normal equipment (Cages and Totes) and respect for product.
• Ensure agencies comply with labour take on and exit processes, tracking of disciplinary actions etc.
• Ensure agency KPI’s are measured and managed e.g. shift fill rates, throughput, payroll queries and MHE etc.
• Provide regular feedback to Agencies and Client regarding shift performance metrics/targets.
• Ensure process compliance to WMS standards as agreed with Client
• Review daily Shift Reports and formalize action points on same
• Review weekly budget report to track agreed budget as per Client
• Manage finance and compliance of all ICs and report to client on any discrepancies
• Track IC budget management and controls
• Support all internal and external audits
• Follow up on all client queries via Clients Admin department
• Work closely with Clients Replenishment team to ensure a seamless Inbound function
• Liaison with Client Transport department on a daily basis to ensure store deliveries are actioned as per plan
• Close working relationship with Client Planning department, Operations manager, SSM and Inventory Manager
• Ensure an understanding of client strategy and action plans for the current year
• Ensure Self- Driven team delivers on OTIF
• Understand the needs and complexities of stores during promotion and peak periods
• Understand supplier management processes via the Client Replenishment team
• Minimize financial risk to the client
• Protect client Assets at all times
• Responsible for protecting the ADfusion model at all times.
• Deliver on continuous improvement plans quarterly; Submit weekly forecasts on Staff expenditure to the clients GM
• Manage budgets as per agreement with Client Finance Manager
• Minimize MHE costs and Damages
• Minimize claims from store level by ensuring Outbound processes are adhered to
• Ensure continuous training of DC staff to minimize damages within the picking Environment
• Audit TES statements and invoices on a weekly/monthly basis; Ensure that SHEQ programme as received from ACMS head office is implemented and adhered to
• Support audit to manage SHEQ programme
• Ensure staff training and appointments are as per SHEQ programme requirements
• Ensure IOD management and adherence to policy
• Ensure that SHEQ monthly reports are submitted; Along with the HR team, drive BBBEE and Employment Equity compliance within the Business Unit.

End Date: July 19, 2025