Senior Sales & Admin Manager at Santam Insurance

What will you do?

Work in this job family is focused on delivering measurable business results/outputs through direction and control of financial, material and human resources. Performance measures are clear, visible and direct and roles are typically primarily accountable for operations or revenue generating activities.

What will make you successful in this role?

• Translates and communicates implications of corporate vision for own area
• Creates a purpose or vision for their part of the organization that supports larger organizational goals and provides unique insight on this part of the organization
• Develops annual operating plan and secures resources necessary to achieve identified objectives consistent with appropriate consideration of medium term requirements
• Scans the external environment in order to identify and take advantage of immediate business opportunities to improve results within defined area of responsibility
• Determines systems and procedures to ensure optimal use of resources
• Identifies people and organizational requirements to enable achievement of short to medium term business plan results
• Determines priorities for resource allocation and deployment to optimize the productivity of internal resources in delivering results
• Establishes performance expectations and resource allocations consistent with desired results
• Ensures the right resources are in place with appropriate support to achieve medium term business results
• Monitors results and reallocates or reorganizes resources to improve performance
• Directs, controls, and optimizes resources to meet established objectives and deliver agreed results
• Identifies and drives changes which will improve effectiveness and efficiency – doing a range of things better
• Ensures the right people are in place with the appropriate support to accomplish annual operating plan
• Creates a positive organizational climate to energize direct reports in order to minimize turnover, absenteeism, labour disputes, and other work disruption and maximize productivity of employees
• Provides periodic reports on performance against plan and progress on key results. Adjusts plan and resource allocation in line with changed priorities
• Represents/reports customer viewpoint upward to the larger organization

Qualifcation And Experience

• B. Comm/similar or relevant insurance-related degree/diploma (advantageous)
• AIISA or FIISA or similar qualification (advantageous)
• Broad financial services/ insurance background
• 10 years of Marine Insurance experience
• People management experience
• Experience in managing underwriting performance, growth and sustainability.
• Experience in operating at a Management level in the short-term insurance industry
• Experience in conducting high-level (client) negotiations
• Strong sales and business skills

Knowledge And Skills

• Ability to conduct research into regulatory compliance issues.
• Ability to draft reports and deliver on regulatory compliance reviews.
• Advanced knowledge of the legislation affecting the financial services industry, in particular the insurance industry.
• Good written and verbal communication skills.
• Productivity and motivation/morale of workforce
• Development of critical skills and capabilities

Knowledge And Skills

• Technical advice and support
• Assist with production target achievement
• Compliance
• Partnership and network building
• Personal Attributes
• Business insight - Contributing independently
• Communicates effectively - Contributing independently