Senior Sales Manager (JB5764) at Kontak Recruitment

Required Experience and Skills

• Strong experience in international B2B tourism or travel trade sales.
• Proven relationship management success with global partners.
• Experience managing multiple regions in a travel trade environment.
• Comfortable with frequent international travel.
• Strong presentation, communication, and stakeholder engagement skills.
• Proficiency with CRM platforms and sales reporting tools.
• Ability to operate autonomously within assigned markets.

Preferred Experience and Skills

• Experience with the United States market (advantageous, not essential).
• Exposure to luxury travel, high-end safari, or experiential tourism.
• Familiarity with luxury travel networks (e.g., Virtuoso, Traveller Made).
• Exposure to BI or reporting tools such as Power BI.

Personal Characteristics

• Charismatic and confident communicator.
• Strong relationship builder with high emotional intelligence.
• Adaptable, flexible, open-minded.
• Comfortable presenting to diverse international audiences.
• Thrives in high-travel, partner-facing environments.
• Driven, proactive, and collaborative.
• Natural leadership potential.
• Professional, with strong integrity.
• Passionate about conservation and sustainable tourism

Responsibilities: 

• International Market Development
• Develop and grow assigned international markets.
• Expand into underperforming or emerging regions and build new markets from the ground up.
• Maintain performance in key high-value markets and adapt to shifting global sales priorities.

Relationship Management

• Build and strengthen relationships with tour operators, travel agencies, and global partners.
• Conduct regular in-person meetings across multiple countries.
• Deliver engaging product updates and ensure strong brand presence in partner itineraries.

Global Representation & Travel

• Represent the organisation at international trade shows, sales trips, and roadshows.
• Host presentations and partner engagements in key global cities.
• Commit to approximately 15–18 weeks of international travel per year.

Sales Engagement & Partner Support

• Maintain consistent engagement with global partners through calls, meetings, and visits.
• Apply a relationship-first sales approach and provide relevant product or operational updates.

Reporting & Sales Tools

• Use CRM and reporting tools effectively, with flexibility to learn new systems.
• Provide accurate and timely sales reporting to the Head of Sales.

Collaboration & Leadership

• Work closely with the Head of Sales and wider sales team to align market strategy.
• Collaborate with cross-functional teams to support aligned messaging and guest experience.
• Demonstrate leadership capability with potential oversight of regional representatives.