Senior Specialist: Credit Book Monitoring at Capitec Bank

Purpose Statement

• To monitor and report on the performance of the Centralised Collections department against performance expectations and policy adherence.
• To maintain and propose changes to policies relevant to the role.

Experience
Min:

• 5 years’ experience in credit monitoring, reporting and / or analysis
• Highly proficient in using SQL and Excel for analysis
• Exposure to using reports in Qlikview/PowerBI

Ideal:

• 5 years’ experience within Capitec Bank Credit Operations Exposure to fixed term as well as revolving credit products

Qualification

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification (e.g. Mathematic, Statistics, Financial / Quantitative Risk Management, Economics)

Knowledge
Min:

• Knowledge of the following areas are required to perform the job:
• National Credit Act
• Retail credit products (Fixed term and facilities)
• Collections systems and processes
• SQL and database structures

Ideal:
Knowledge of:

• Capitec Bank’s Credit Policies
• Capitec Bank's banking system (Front- and Back-End)
• Knowledge of Capitec Bank’s Centralised Collections systems and processes
• Credit risk management throughout the credit life-cycle (granting to handover)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Reporting Skills
• Negotiation skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Problem solving skills
• Decision making skills
• Attention to Detail

Competencies

• Delivering Results and Meeting Customer Expectations
• Achieving Personal Work Goals and Objectives
• Adhering to Principles and Values
• Analysing
• Persuading and Influencing
• Relating and Networking
• Writing and Reporting

Additional Information

• Ability and willingness to work in an open plan environment
• Clear criminal and credit record
• Willingness to work or be available overtime and / or weekends if required
   

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals