Senior Technical Specialist: SAP Banking - Centurion at Secondments

Duties and Responsibilities    

Key Performance Areas    

• Application Support, Maintenance and Changes to ERP Solutions and Processes 
• Gather SAP systems requirements and develop, design and deliver the SAP systems process recommendations required to support the various Business Units.
• Develop and review business cases, functional specifications, blue prints, and all other associated documentation
• Actively assist Business Units to craft business cases for sponsor approval
• Meet service level and quality standards assigned
• Comply with IT governance standards and procedures
• Analyse and apply required configuration changes or development to fulfil change requests
• Test configuration changes in Development (DEV) and send to Quality Assurance (QA) for final sign off and transport to production (PRD)
• Complete all change control administration, including relevant documentation and facilitate implementation of changes to Production

  Documentation Management;

• Review and update technical functional design documents on a periodic basis
• Maintain process designs (in Visio or any required modelling tool), ABAP functional specifications, training manuals and test packs to ensure all changes are reflected in all relevant documentation
• Ensure accurate maintenance of all technical configuration documentation
• Ensure central storage of all application documentation.

Provide Functional End User Support for Allocated Application;

• Provide 2nd line production support for Helpdesk calls on business related issues
• Provide support as per service level agreements
• Facilitate scoping workshops / extract client business requirements

Provide systems analysis functions;

• Write functional technical design documents to support business requirements
• Work with project teams and apply project standards and methodologies

 Role Based Training (Departmental / role specific);

• Develop, and maintain role based training documentation for all business roles
• Provide training courses, facilitators (SME’s) and facilities for IT Role Based Training throughout the year in line with Human Capital Learning and Development standards and processes
• Facilitate and deliver role based training

Preferred Minimum Education and Experience;

• National Diploma or equivalent
• SAP Certification
• 5-8 years experience in working within business solution teams performing IT application development and maintenance functions (planning, design, development, testing and implementation) in an ERP environment
• 5-8years practical experience implementing new and supporting SAP business modules

Critical Competencies;    

• SAP support and maintenance
• ABAP Methodology and Programming
• Business Analysis and Business Process Engineering
• Microsoft Office Applications

Additional Requirements;    

• Extended hours as and when required.
• Travel as and when required.
• Understanding of banking/financial services industry or development finance