Senior Withdrawals Administrator X2 at Hollywoodbets

You Bring:

• 1-year Customer Service experience.
• Basic Financial experience

Advantageous

• Diploma / Degree

What You’ll Do For The Brand:

• Work closely with audits in ensuring that all the necessary audit queries are received, escalated where necessary and returned in a timely manner.
• Balance daily payments (bets.net)
• Manage daily active debits received and allocate them to specific team members.
• Raise all shortages and update the Masterfile accordingly.
• Compile AOD documents for Submission to Ibranch AOD.
• AOD Documentation and Masterfile to submit weekly to relevant Departments.
• Supply reports on all recons and the Masterfile on request.
• Assist when requested in the managing of withdrawals team members.
• Any ad hoc duties.