Job Openings at Nexio

ROLE PURPOSE

• The key function of this role is to drive sales revenue and margin, and to ensure effective execution within the defined vertical segment. This is achieved by putting in place a clear and consistent account management strategy, creating strong focus within the public enterprise segment, and ensuring that portfolio management exceeds guidelines for each account.
• The role provides leadership, direction, and resource stewardship to the segment’s sales function. As a senior sales leader, the incumbent works closely with the Chief Sales and Marketing Officer to ensure overall segment sales performance, the profitable achievement of segment sales goals, and alignment of segment sales objectives with the organisation’s business strategy.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ROLE REQUIREMENT

• Primarily involved in the development, evolution, and approval of the long-term vision across the segment.
• Sets segment strategy and significantly influences business unit strategy.
• Provides leadership to sales teams.
• Provides technical guidance to sales teams.
• Gives regular, comprehensive and constructive feedback to team and conducts their performance appraisals
• Proactively seeks feedback from team members and deals constructively with any criticism.
• Adjusts management style to get the best from the individuals within the team.
• Delegates work to team members taking into account their capacity, level of skill and exposure to different types of work and complexity.
• Provides clear instructions and direction, with reasonable deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Formulate and implement high level strategies to drive sales in the identified segments.
• Define and execute operational strategy to acquire new customers within the identified segment.
• Define and execute operational strategy to grow share of wallet within existing customers in the identified segment.
• Drive a high-performance sales culture within the identified segment using a strong sales management system.
• Provide mentorship and coaching to salespeople in the achievement of their sales objectives.
• Accurately forecast in the weekly cadence to achieve organisational sales and financial objectives.
• Track sales team metrics – pipeline accuracy, forecast accuracy and pipeline coverage, target achievement – and coach for performance.
• Implement and execute on performance improvement plans for poor performance.
• Drive strategic customer engagements at C-level within the identified segment.
• Provide input into commercial negotiations for purposes of closing strategic deals.

TECHNICAL /PROFESSIONAL COMPETENCIES

• Solid track record of managing key strategic accounts in both public and private enterprises.
• Solid proven track record of achieving sales targets and sales execution.
• Solid leadership skills.

QUALIFICATIONS & EXPERIENCE

• Grade 12
• Degree qualification (Essential)
• Post graduate qualification advantageous
• Solid understanding of the ICT Industry products and solutions including Cloud, Cyber-security and Digital
• For the Public Sector Segment, a solid understanding of PFMA and government buying cycles – ability to interact within all spheres of government at strategic levels.
• Excellent verbal and written communication skills.
• 8+ years of experience in Sales as well as at management level.

LEADERSHIP COMPETENCY REQUIREMENTS

• Exceptional team management skills.
• Excellent verbal and written communication.
• Ability to delegate efficiently.
• Extensive industry knowledge with an eye towards the future.
• Diplomacy and patience.
• People skills
• Strategic thinking
• Listening.
• The ability to set and execute the vision of the company.
   

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Role Purpose

• The Technical Account Manager – IT Solutions is responsible for driving revenue and gross profit growth by positioning and selling Nexio’s IT solutions into enterprise customers.
• The role focuses on engaging CIOs, CTOs, IT Directors, and their teams, translating complex business and technology requirements into value‑driven IT solutions.
• This role requires a strong understanding of the enterprise IT landscape, including infrastructure, cloud, networking, security, data, and managed services. The Technical Account Manager acts as a trusted advisor to IT leadership, aligning Nexio’s capabilities to the customer’s technology strategy, operational objectives, and transformation roadmap.

Key Responsibilities

• Drive revenue and gross profit growth throughsolution‑led IT sales into enterprise and large mid‑market customers.
• Engage primarily withCIOs, IT Executives, Architects, and Senior IT Managers, articulating business and technical value at both strategic and operational levels.
• Develop a deep understanding of customerIT environments, architectures, roadmaps, and pain points.
• Position Nexio’s IT solutions as strategic enablers supporting digital transformation, resilience, security, performance, and cost optimisation.
• Build and maintain strong relationships across customer IT organisations, from executive leadership to technical teams.
• Identify and qualify new sales opportunities within existing and new accounts through structured account planning and proactive prospecting.
• Work closely withpre‑sales, solution architects, product teams, and service delivery teams to design and present tailored IT solutions.
• Lead the solution sales cycle end‑to‑end, including discovery, solution definition, proposal development, commercial negotiation, and deal closure.
• Act as thecustomer’s primary commercial interface throughout the sales process, ensuring continuity between sales and delivery.
• Maintain accurate and up‑to‑date reporting of opportunities, customer interactions, and forecasts within the Nexio CRM system.
• Stay current onIT industry trends, emerging technologies, vendor offerings, and competitor positioning to provide informed guidance to customers.

ROLE REQUIREMENT

• Align sales activities with Nexio’s strategic objectives and priority IT solution areas as defined by executive leadership.
• Maintain a strong understanding of enterprise IT domains including infrastructure, cloud services, networking, cybersecurity, data platforms, and managed services.
• Contribute directly to Nexio’s revenue and gross profit targets through high‑quality pipeline development and deal execution
• Take ownership of complex IT sales engagements, coordinating cross‑functional teams to deliver cohesive, customer‑centric solutions.
• Achieve assigned revenue and gross profit targets.
• Build and sustain a high‑quality IT solutions pipeline.
• Accurately forecast sales performance and progress opportunities through to purchase order.
• Translate customer IT requirements into aligned Nexio solution propositions.
• Ensure consistent and disciplined CRM usage, including daily updates of customer activity and opportunity status.

Additional Information:

• Being a Nexio Senior Account Manager is a high-profile professional person that is self-motivated and thrives on the challenges faced with customer engagement, self-improvement, fast paced and pressured environments.  A person with a will and a passion for success in a sales role.

TECHNICAL / PROFESSIONAL COMPETENCIES

• Deep understanding of the enterprise IT landscape and how IT supports business outcomes.
• Proven ability to sell solution‑based IT offerings rather than transactional products.
• Strong communication and presentation skills for executive‑level engagements.
• Negotiation skills to structure commercially sound agreements.
• Analytical ability to assess customer environments, competitive positioning, and pricing strategies.

QUALIFICATIONS & EXPERIENCE

• Matric (required).
• Degree in Information Technology, Business, Marketing, or related field.
• Postgraduate qualification advantageous.
• 8+ years’ experience in solution‑led IT sales, ideally within enterprise environments.
• Demonstrated experience selling toCIOs, IT Directors, or senior IT leadership.
• Strong understanding of sales performance metrics and pipeline management.
• Advanced experience using CRM systems and MS Office.
• Proven ability to manage complex sales cycles involving multiple stakeholders.

LEADERSHIP COMPETENCY REQUIREMENTS

• Strong interpersonal and stakeholder management skills.
• Exceptional verbal and written communication abilities.
• Strategic thinking with the ability to align technology solutions to business outcomes.
• Ability to operate effectively in fast‑paced, high‑pressure environments.
• Professional maturity to engage confidently with executive‑level customers.