Server Engineer at Cape Town at First Quantum Minerals LTD

Purpose of the role:

• This role will form part of a team of infrastructure engineers that overlook and provide critical (L3 and L4) support to data centres across multiple regions.
• The incumbent shall form part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.
• The incumbent will provide expert technical assistance and expertise in performing capacity management and planning, evaluation of emerging infrastructure technologies, supporting data centre operations and a point of escalation for the different IT teams across multiple regions.

Key Responsibilities:

• Using in-depth knowledge of the supported platform (Microsoft – Hyper-V); recommends improvements, defines system solutions, defines process solutions, troubleshoots integration issues, and represents interests of the support team in enterprise systems portfolio planning.
• Ensures high availability of enterprise infrastructure platforms.
• Performs routine system monitoring, necessary troubleshooting and daily alert review, in order to determine the health and needs of systems.
• Maintains and recommends procedures for system administration activities, supports the development and maintenance of IT standards, and provides input for mid to long range systems planning.
• Designs and validates the hardware layer solutions, meeting resiliency and performance expectations.
• Maintains awareness and knowledge of industry technology trends for technical viability and risk management to the organisation.
• Adhere to and implement Group ICT standards and policies.
• Effectively and efficiently develop, maintain and optimise server infrastructure.

Qualifications Required:

• Bachelor degree in Computer Science or equivalent qualification(s)

Experience & Skills Required:

• A minimum of 5 years' experience managing high availability systems
• Must have experience in set-up/support of MS Hyper V Cluster environments
• Broad generalist knowledge of current, certified Information Technology standards, operating systems, and implications of emerging technology trends.
• Broad understanding of IT operational related technologies such as virtualisation, storage and backups.
• Database and Converged Architecture experience advantageous.
• Understanding of ITIL processes.
• Knowledge of in Cloud Technologies (Azure) would be advantageous.

Behavioural Traits Required:

• Ability to work well in a team
•  “First time fix” attitude
• Must be able to work in a globally diverse business environment
• Self-motivated
• Good interpersonal skills

Other Requirements:

• Required, at times, to be on-call and/or to work outside normal business hours and days of the week as necessary as we’re supporting 24/7 Mining Operations
• This role is a hybrid based role (2/ 3 days in the office) in Cape Town