Service Contract Manager - M2 (Delmas) at Sandvik

Job Description

Provides technical support in Electrical and Mechanical Maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost-efficiency performance customer relations, and teamwork.

Key Performance Areas

• Plan, prioritize, and schedule the team’s activities so that resources are used effectively and that work schedules and targets are met.
• Monitor the status of sales and services activities to identify problem areas and adapt procedures to improve the overall performance of the team.
• Liaise with functional or operational area managers (for example in sales, marketing, HR, finance, supply, and logistics) to ensure that sales and services activities are integrated with other parts of the business and appropriate for current and future sales and marketing activities.
• Oversee the most complex, large, or difficult contracts to maintain positive customer relations.
• Lead, direct, evaluate, and develop contract management professionals team so that activities are completed accurately and on time.

Profile required:

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Section 13 Trade Certificate Millwright
• Proof of Training / Modules/POE/Proof of apprenticeship
• Basic Computer literacy, Microsoft Excel, Word, PowerPoint and Outlook
• English proficiency
• Certificate/diploma/degree in business management
• Must have Flameproof
• Must have Gas Testing
• Relevant mining experience (5 years)
• Underground mining environment in the production section
• Will be required to work shifts and be away from home for the duration of the shift.
• Need to be medically fit
• Will be required to work in a difficult mining environment
• Must have a valid Car Drivers license
• Must have own transport