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  • Posted: Jul 8, 2024
    Deadline: Not specified
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  • Recruit Digital is now part of Salt, a global, award-winning digital recruitment agency, connecting people and businesses within Creative, Marketing, Sales, and Technology. Over 250 consultants are “Creating Futures” around the world and change the lives of 1000s of people each year by helping them to start new roles in some of the most exciti...

     

    Service Delivery Manager

    Key Responsibilities:

    • Lead service delivery projects, ensuring timely and budget-compliant completion
    • Build and maintain positive relationships with stakeholders
    • Guide and mentor the service delivery team
    • Manage contract renewals and ensure adherence to terms
    • Resolve critical issues and ensure quality control
    • Oversee financial aspects of service delivery and performance monitoring

    Requirements:

    • 10+ years in service delivery management (OSS/BSS)
    • Strong project management and communication skills
    • ITIL certification preferred
    • Proven leadership in high-pressure environments

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Salt South Africa on welovesalt.com to apply

    Build your CV for free. Download in different templates.

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