Service Line Director - Brand Health Tracking at Ipsos

Key Responsibilities:

• Service Line Strategy and Thought Leadership
• Business Management
• Contract Management
• Client relationship management
• Reporting
• P&L
• People Management Operations
• Client Service
• People Management
• Contribution / Collaboration
• Ensures the process runs according to deadlines and budget together with the Project Manager​
• Attempts initial value add / insights at each stage (development area)​
• Develops basic Solutions knowledge​
• Ensures integration of information from multiple sources where applicable and available​
• Conducts desk research to add value to all reports / presentations and assist the client in understanding the South African market

Education:

• School: Matric
• A Degree or Diploma in Marketing, Arts or Business is essential (an honors degree would be an advantage)

Experience:

• Minimum 5 years’ Market research agency experience in client facing role
• Thorough knowledge of the service line’s core research
• Strong innovative research and analytic skills.
• Quantitative experience
• Business Acumen – business leader, entrepreneurial, financial perspective
• Strong sales and negotiation skills
• General good people management skills
• Excellent interpersonal skills
• Good time management skills
• Ability to work under pressure
• Ability to prioritize, multitask and meet deadlines
• Proficiency with the MS Office package
• Ability to learn other software packages