Service Sales Specialist - Modderfontein at Hitachi Energy

Your responsibilities:

• Selling products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
• Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution.
• Ensuring a positive customer experience throughout the sales process.
• Preparing sales plans using company tools.
• Performing regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
• Adding value for the customer and ensuring the successful outcome of transactions, contracts, and proposals by using effective sales techniques.
• Communicating details in accordance with Hitachi’s offering and strategy (delivery time, payments, and general terms and conditions).
•  Ensuring efficient marketing activities and value proposition to customers.
• Identifying and driving the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration.
• Managing administrative procedures in sales processes and supporting collection and project management activities when needed.
• Preparing offers in coordination with the bid and proposal department and/or the Marketing Manager.
• Ensuring appropriate technical and financial aspects of offers, including prices and trading conditions.
• Formulating competitive bids/estimates/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation. Ensures tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs.
• Managing the preparation of all technical (e.g. defining the most suitable technology and product type(s)), financial (e.g. total price sheet, cash flow analysis) and if necessary, project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions.
• Identifying potential risks in the bids, quotations and estimates, and in any related contract agreements across customers/channels.
• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in electrical engineering with experience in sales.
• Proficiency in both spoken & written English language is required.