Service Sales Technician at ASSA ABLOY Group

Purpose of the role:

• Represent our company’s products and services,
• Meet weekly, monthly, and annual sales and service targets through the successful implementation of sales and marketing strategies and tactics
• Generate leads and build relationships by planning and organizing daily work schedule to increase sales service parts..
• Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field.

Responsibilities:

• Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities
• Identify appropriate opportunities while visiting customers for repairs in order to upsell equipment.
• Possess in-depth product knowledge and be able to conduct demos and relay objection handling
• Keep management informed by submitting activity and results reports, such as daily job card reports.
• To maximize the sales of PDS category products (Service, spares, locks, access control etc) through identifying opportunities to expand category sales
• To sell new PDS service parts in above territories
• To prepare quotes on PDS Equipment for clients resulting from daily visits.
• To promote and always sell ASSA ABLOY products.
• Any other activities and new initiatives which enhance the development & growth of the PDS in above territories.
• To sell SLA contracts on existing and new operators in the market.
• Be Prepared to travel when required.

Professional Qualifications & Experience:

• Grade 12 (Matric)
• Valid Driver’s license
• Computer literacy (outlook and excel)
• Good knowledge of the geographical area
• Good knowledge of PDS systems and operators
• Technical acumen (Basic networking knowledge, understanding of jargon & comfortable with installation of equipment)

Competencies & Personal Attributes:

• Ability to work under pressure and travel extensively.
• Excellent interpersonal Skills
• Customer Service Centric
• Solution Oriented
• Great negotiating Skills