Service Technician - Pretoria at Servest SA

Job Context    

• SERVEST TECHNICAL A DIVISION OF SERVEST (PTY) LTD  HAS A VACANCY FOR A SERVICE TECHNICIAN – GAUTENG, REPORTING TO TECHNICAL MANAGER. MUST HAVE A MINIMUM OF 5 YEARS EXPERIENCE WORKING IN THE PARKING INDUSTRY.

Minimum Requirements    

• Clear criminal record;
• SA citizen;
• Must have valid drivers license;
• Must Live in the Pretoria area;
• Must have very strong IT skills; MCSE, A+, VOIP, VMWARE  and networking
• Must have worked in the Parking industry for at least 5 years;
• Must have an understanding of electro mechanical devices;
• Must have an understanding of basic electronics and networking;
• Will be required to be calm under pressure/ must be hard working and respect and ahead to deadline imposed either internally or externally;
• Must have a keen problem solving ability and must be able to think on their feet;
• Must have experience in working with other people in a Group;
• Must be able to approach problems in a rational and logical manner;

Duties & Responsibilities    

• Provide technical support for customers during our pre- and post-sales processes
• Ensure all post sales queries are dealt with timeously
• Address all product-related queries on time
• Train customers to use products effectively
• Manage SLA processes in order to exceed SLA requirements
• Managing day-day client relationships
• Sites inspection and reporting
• Excellent communication skills and report writing
• Candidate must be willing to work flexible hours in line with Operational requirements

Closing Date    
2023/06/13