Robert Walters is a global, specialist professional recruitment consultancy.
"Our story begins in 1985, when our CEO, Robert Walters, opened the first office in Central London. Rob has led the company ever since and has the same passion and commitment today.
Over the last 30 years the business has grown and so has our ambition. We now operate across 2...
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A successful candidate will be responsible for the design of large-scale digital transformation in addition to creating a technical platform. Being in a strategic, tactical, and operational role you will be accountable for the E2E process design architecture and communication of high-level structures to enable the design and development of integrated solutions to meet current and future business needs.
Key Qualification Criteria
BSc or MSc degree in Computer Science, Information Systems, or a related field
Industry certification in architecture (TOGAF, GxP)
Business Process Management Methodology (DevOps, COBIT)
ServiceNow Certification - Systems Administrator & Implementation Specialist
8+ years in solutions architecture development and management
10+ years managing relationships in an operational and global service
7- 10 years experience in ServiceNow and QMS systems
Key Duties
Development of solution architectures in specific business, infrastructure, or functional areas on a portfolio of applications
Being able to provide strategic recommendations around technical best practices and industry trends on ServiceNow for Life Science Industry
Ensure to position of the ServiceNow application as the digital transformation platform standard, integrated with their core applications
Guarantee process optimisation, efficiencies and productivity using automation
Ensuring the preparation of technical plans and, in liaison with business assurance and project staff, ensuring that appropriate technical resources are made available
Make sure that relevant technical strategies, policies, standards, and practices (including security) are applied correctly
Defines systems development projects which support the organization's overall needs
Takes full responsibility for business analysis where decisions that are made will have a measurable impact on the profitability or effectiveness of the organisation
Participate in the design authority meetings to review technical solutions and approve them in the ServiceNow landscape
Create system documentation, including process flows, SOPs, and design standards
Guide senior management to be accepting of change through process and organisational change
Keep check of instance performance and purpose improvement to improve end-user experience
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