ServiceNow IT Solution Architect at KPMG South Africa

Description of the role and purpose of the job:
KPMG is the place where you’ll experience supporting our customers in advisory activities, designing, building, and operating the most innovative solutions.
Help us defining our Services and the Digital Solutions we offer our customers and feed your ideas and requirements to our development teams.

• We are looking for an IT Architect to strengthen our ServiceNow Practice and specially to help us driving our ServiceNow project pipeline and grow our business.

Key responsibilities:

• Pre-sales support in defining ServiceNow Adoption Roadmaps for our Clients
• Support Sales initiatives such as RFIs, RFPs and DEMOs
• Solution and Target Architecture definition for our clients
• Act as a Solution Architect on projects
• Collaborate with KPMG global delivery network and international development teams to ensure alignment on latest regional/global solutions
• Adhere to the firm’s risk management guidelines

Skills and attributes required for the role:
Skills:

• 5 to 8 years in IT Solution and at least 7 years ServiceNow experience in implementing ServiceNow projects with Pre-sales activities
• Mandatory implementation experience in ServiceNow modules e.g. ITSM
• Optional implementation experience in ServiceNow modules IRM, ITOM, ITAM, SPM (previously ITBM), HRSD, CSM
• Development of stories/use cases and conducting change management initiatives
• Optional JavaScript knowledge and/or other experience in programming
• Technical understanding and experience in integration of ServiceNow with other solutions on the market
• Understanding of Risk Management 

Personal attributes: 

• Analytical mindset
• Technology focus
• Excellent Team player
• Excellent communication and presentation skills
• Excellent report writing skills

Qualifications 

• Minimum requirements to apply for the role (including qualifications and experience):
• Bachelor Commerce (IT) or Bachelor Science (Computer Science) or similar
• ServiceNow Certifications (CIS level) – Mandatory
• ServiceNow Architect-level Certification - Preferable
• ITIL Certification – Good to have
• PMP/PMI/SCRUM/AGILE Project Management Certifications - Good to have