We are specialists in complete solutions for the processing, packaging and distribution of food products. Our solutions are specifically designed to be as economical with resources as possible. Dairy products, juices and nectars, ice cream, cheese, dry foods, fruits, vegetables and pet food are examples of products that can be processed or packaged in Tetra ...
Read more about this company
We are looking for a Services Key Account Manager. The candidate will report directly to the Services Director. The Service Key Account Manager will be the main interface for key customer accounts on the services business and all technical matters including, quality and apply value selling to grow the service business in a profitable way, based on deep knowledge of customer operations and needs.
What you will do
Manage customer relationship from a service perspective through a structured communication approach
Understand customer needs through proactive continuous customer diagnosis
Create, implement and follow-up service account plans in alignment with customer and account team
Create, implement and follow-up quality plans per account in line with customer and account team
Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals and drive growth of profitable service contracts
Manage internal interfaces and customer to assure efficient delivery of service and quality account plans
Support resolution of technical issues by being responsible for communication with customer and issue driver
We believe you have
Qualification in Mechanical/Electrical Engineering or similar
A minimum of 10 years’ experience in a similar role in the Food Processing or Food Packaging industry.
Knowledge of specialized Tetra Pak processing and packaging machinery would be advantageous
Customer relationship management experience
Customer focus
Experience in value-add selling of product offerings
Proficiency in MS Office - PowerPoint, Excel etc.
SAP knowledge an advantage
Willing and able to travel when necessary (both nationally & internationally)
We Offer You
A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail