Tetra Tech is a leading provider of consulting and engineering services. The Company supports government and commercial clients by providing innovative solutions focused on water, environment, infrastructure, resource management, energy, and international development. With 16,000 associates worldwide, Tetra Tech's capabilities span the entire project life cy...
Read more about this company
Manage customer relationship from a service perspective through a structured communication approach
Understand customer needs through proactive continuous customer diagnosis
Create, implement and follow-up service account plans in alignment with customer and account team
Create, implement and follow-up quality plans per account in line with customer and account team
Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals and drive growth of profitable service contracts
Manage internal interfaces and customer to assure efficient delivery of service and quality account plans
Support resolution of technical issues by being responsible for communication with customer and issue driver
We believe you have
BSc Degree in Mechanical/Electrical Engineering is preferred
5-10 years’ experience a Services Key Account Manager role (Preferably in the Food Processing & Packaging industry)
Knowledge of specialized Tetra Pak processing and packaging machinery would be advantageous
Customer relationship management experience
High level of customer focus
Experience in value-add selling of product offerings
Proficiency in MS Office - PowerPoint, Excel etc.
SAP knowledge an advantage
Willing and able to travel extensively (both nationally & internationally)
Gmail
Yahoomail