Shelver/MessengerLibrary and Information Services at Nelson Mandela University

CORE PURPOSE OF JOB

• To deliver prompt, quality, effective, and efficient circulation services that will meet the customer needs of the Nelson Mandela University community and other Library and Information Services (LIS). To deliver and collect library resources across campus libraries timeously.

KEY PERFORMANCE AREAS

• Clearing, re-shelving, and retrieving all related library material/resources.
• Pre-sorting, and maintaining the shelving order of the LIS collection.
• Preparing outgoing crates and mail for posting.
• Perform courier and messenger duties in and out of campus.
• Preparing incoming book parcels for Inter-library loans.
• Performs any other duties assigned by the supervisor.

CORE COMPETENCIES

• Knowledge of NMU, LIS, and departmental policies and procedures.
• Knowledge of the circulation module of the Integrated Library System to process and transact effectively.
• Ability to perform under pressure with frequent interruptions/distractions and varying demands of users.
• Effectively perform a variety of duties, often changing from one task to another of a different nature.
• Commitment to excellent customer service.
• Problem-solving skills.
• Willingness to listen, learn, and ability to explain procedures,
• Interpersonal skills - willingness to listen, learn, and the ability to cultivate goodwill towards library service.

Requirements

• In order to be considered for appointment to this post, candidates must possess:
• Grade 12( Matric)
• 1-3 years’ experience in library and information services.
• Driver’s license
• PDP – Additional requirement