Shift Supervisor - CDC - Elandsfontein at West Coast Personnel

• The ideal candidate will take full responsibility for managing shift operations within a warehouse environment, ensuring efficient workflow, accurate inventory control, and safe handling of products. This role focuses on delivering operational excellence, maintaining quality standards, and leading a team to meet daily distribution and logistics targets.

Responsibilities:

• Verify all incoming stock and ensure accurate capturing on SAP
• Conduct daily checks on product condition, cleanliness, and presentation
• Perform cycle counts and support monthly stocktakes
• Manage damaged or incorrect stock (SAV processes and reclassification)
• Identify and escalate slow-moving or obsolete stock
• Oversee labelling processes to ensure accuracy
• Ensure all picking activities are correctly scanned and recorded
• Manage daily dispatch in line with delivery schedules and load reports
• Coordinate local, SDA, and export dispatch and collections
• Supervise vehicle returns, ensuring accurate and timely offloading
• Ensure proper stock rotation and FIFO compliance
• Plan and allocate daily workloads to optimise efficiency
• Coordinate shift handovers and communicate key operational updates
• Investigate and resolve inventory discrepancies
• Collaborate with internal departments to ensure smooth operations
• Address customer-related issues and ensure timely resolution
• Identify and implement process improvements to enhance efficiency

People Management

• Supervise and manage staff in line with operational requirements
• Approve weekly and monthly payroll inputs
• Manage leave, attendance, and performance tracking
• Provide coaching, feedback, and performance development support
• Train new employees on warehouse processes and safety procedures
• Handle employee relations matters and resolve team conflicts

Compliance & Safety

• Ensure compliance with warehouse procedures and regulatory requirements
• Maintain FIFO and loss-of-stock controls
• Promote and enforce health and safety standards
• Conduct safety inspections and address unsafe practices
• Investigate incidents and implement corrective actions
• Maintain high housekeeping standards within the warehouse
• Ensure proper handling and escalation of low-voltage stock

Reporting & Administration

• Verify and sign off all dispatch documentation
• Compile and submit daily, weekly, and monthly reports
• Track and report on KPI performance
• Maintain accurate operational and inventory records
• Report on shift performance, issues, and improvements
• Monitor equipment condition and coordinate maintenance where required

Requirements:

• Matric
• Certificate in Warehousing, Logistics, Supply Chain, or related field (NQF 5)
• Up to 3 years’ experience in a warehouse/logistics environment
• Working knowledge of warehouse operations and processes
• Experience with Warehouse Management Systems (WMS)
• Computer literacy (MS Office, SAP, ERP systems)
• Behavioural Competencies
• Strong leadership and supervisory capability
• Excellent communication skills (verbal and written)
• High attention to detail and accuracy
• Results-driven and goal-oriented
• Strong problem-solving ability
• Ability to work under pressure and manage uncertainty
• Team-oriented with strong coaching and mentoring ability
• Assertive, resilient, and customer-focused