Shipping Controller at Cape Union Mart

Job Description

The successful candidate can self-manage, has excellent written and verbal communication skills, has a medium to high knowledge of excel and an ability to be flexible to cope with the ever-changing needs of the supply chain environment.  They are a team player and have a strong customer centric approach to dealing with all stakeholders involved.  They will be working with the buying, planning, finance and IT Departments;  the Distribution Centres and the factories; International suppliers and SARS.  As a Shipping Controller, they would play an integral role in the protection of Margin and the On Time In Full commitment to business.

Key Roles and Responsibilities

Order Management

• Manage bookings using various carrier options for best margin maintenance
• Ensure on time shipments
• Obtain Quotes for airfreight shipments
• Process Clearings for SARS duties
• Due Diligence on documents provided
• Issue instructions to Freight Forwarders for Customs Clearance

Ad hoc analyses & reporting

• Will be required to do ad hoc excel analyses using data from Oracle/Tradecloud/Qliksense within agreed deadlines
• Data insights to be reviewed for clear business decisions to be made
• Weekly/Monthly reports to be processed and issued to business

Invoices & payments

• Processing of invoices in Tradecloud and liaising with factories and Finance regarding discrepancies

Governance

• Supply all necessary documentation to SARS and Auditors as and when requested
• Apply timeously for all legislative permits required
• Submit new or amended applications of import and export licenses to SARS

System enhancements

• Work with Tradecloud, Finance and Oracle teams for new system requirements and User Acceptance Testing
• Draw up basic requirements documents for system enhancements
• Log calls for system errors and trouble shoot resolutions with relevant application teams

SOP’s

• Manage all requirements and process changes necessary should any of the above change for good business reasons or continuous improvement
• Workshop and publish changes with fellow Shipping Controllers

Project Management

• Self Manage all mini-project deliverables and deadlines
• Use of basic gant charts and project updates to Line Leader
• Candidates may require working off site at factories or Distribution Centres and would need to navigate their way there using public transport or company pool car

Qualifications and Experience Required

• An NQF 6-7 qualification in Supply Chain/B Com Supply Chain Management
• 2+ years of experience working in a supply chain environment is advantageous
• Proven knowledge and experience working with Microsoft Office is crucial (Outlook, Word and Excel), Excel using vlookups and pivots is essential
• Knowledge of imports, clearing and forwarding is advantageous

Competencies and Traits

• Excellent organizational, time management and prioritization skills
• Strong attention to detail and accuracy
• Analytical thinking and problem-solving skills
• Strong written and verbal communication and interpersonal skills
• Ability to work independently
• Good team player, able to work as part of a team, sharing knowledge, ideas and learning from the team.
• Flexibility and adaptability to changing priorities and deadlines
• Ability to handle multiple tasks and projects simultaneously
• Interpersonal skills and ability to interact effectively with people across all levels
• Process integrity in handling confidential and sensitive organizational information
• Remain up to date in business process changes in this field internationally and locally
• An aptitude for keeping technologically up to date