Shop Assistant P27 (Maximum 27hrs per week): Arcadia 970 at Ackermans

Job Advert    

• The purpose of this Festive Contract Worker role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
• If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Qualifications

• Grade 12 or equivalent
• Knowledge, Skills and Experience
• Knowledge and skills:
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven

Experience:

• Previous retail experience would be advantageous

Key Responsibilities    

• Provide excellent customer service to give customer a great shopping experience
• Assist shoppers to find the goods and products that they are looking for
• Attend to customer queries / complaints

Cashier duties

• Process cash and card payments
• Process Lay Bys
• Process customer refunds
• Reporting discrepancies and problems to the supervisor
• Till balancing

Merchandising

• Ensure that stock is correctly priced and displayed
• Ensure product availability of the sales floor
• Housekeeping
• Keeping up to date with promotions

Risk

• Ensure that products are tagged in line with the company policy
• Participating in stock takes
• Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.