Shopper Manager at Kenvue

Key Responsibilities

• Develops an understanding of how shoppers shop the category and uses this to identify strategic opportunities for the business.
• Develops and implements effective ranging, merchandising, pricing, availability, promotional & POS plans by Channel and/or customers.
• Supports the innovation process by providing insights into customer needs, shopper behavior and POP drivers.
• Designs, develops and implements Brand specific POP/trade activities along the path to purchase.
• Develops; implements and evaluates all shopper marketing or Customer- specific initiatives through close collaboration with key Customer and J&J partners.
• Leads cross-functional alignment and ensures all stakeholders are briefed at the appropriate time and forum.
• Develops internal and external Category Reviews that highlight opportunities and make recommendations from a Category, Brand and Customer point of view.
• Develops the trade rationale for Innovation/Category activities for inclusion in trade presenters and presentations to the trade (where applicable supports the Customer Managers in developing customer specific rationale).
• Analyses Category data and takes corrective action where applicable.
• Handles budgets and ROI of activities.
• Develop & maintain effective relationships with key Customers through regular customer reviews, managing the Catman process and project feedback sessions.

Qualifications 

What We Are Looking For

Required Qualifications

• Position requires a B. Comm/ B. Bus Science degree or equivalent degree related to the role.
• 3-4 years of proven experience in customer/category management or marketing, which 1-2 years to be in an FMCG environment as advantage.
• Experience in a customer-facing role will be an advantage.
• Expertise in Nielsen Category Analytics, Rex Insights & PicknPay Information Hub are required.
• Problem solver.
• Strong analytical skills.
• Project management skills.
• Presentation skills.
• Commercial and financial competence.
• Good with processes and systems (MS Office – advanced Excel and PowerPoint)
• Good communication and influencing skills.
• Strong planning and organising ability.
• Ability to optimally network across the business and gain customer support.
• Self-starter and ability to work in a tea.