Short Term Insurance: Credit Control Team Leader (FAIS) at Absa Group Limited (Absa)

Job Summary

• Short Term Insurance: Credit Control Team Leader (FAIS), minimum 4 years experience, sound understanding of debtors and creditors and basic accounting functionalities and financials.
• BCOM Accounting preferable

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Business Management: Allocate duties to team members in order to achieve operational targets, including prioritisation and work schedules.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities. 
• Reporting: Provide reporting of inbound and outbound calls and maintain standard reporting templates against relevant requirements.
• Achievement of financial goals: Achieve annual sales targets according to business objectives, potential and growth, through delegation and close monitory of the performance of Contact Centre Agents (CCA).

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 18, 2025