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  • Posted: Jul 26, 2025
    Deadline: Not specified
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  • Watershed Consulting offers recruitment services to businesses throughout South Africa and neighbouring countries from our headquarters in Johannesburg. We take care to keep the interests of both our clients and candidates at heart, in order to ensure a mutually beneficial placement that is in line with both the company’s strategy and the candidate’s career aspirations. Watershed Consulting was established in 2000 and is BBBEE level 2.
    Read more about this company

     

    Short-term Insurance Sales Consultant

    What You’ll Do

    • As an Outbound Insurance Sales Consultant, you’ll play a key role in helping clients protect what matters most. You’ll be responsible for telephonically selling car and household insurance, achieving your sales targets, and delivering a top-tier customer experience.

    Your responsibilities will include:

    • Selling short-term insurance products (car & household) over the phone
    • Meeting and exceeding daily, weekly, and monthly sales targets
    • Adhering to quality, compliance, and regulatory standards to minimise business risk
    • Managing compliance and service delivery with the client experience in mind
    • Maintaining productivity and operational efficiency
    • Adapting to changes in processes and business needs
    • Handling objections and resolving client concerns effectively
    • Building strong and lasting relationships with clients
    • Staying up to date on new products, pricing updates, and training changes
    • Continuously upskilling through self-learning and industry awareness
    • Ensuring compliance with FAIS Fit & Proper qualification requirements

    What Will Make You Successful in This Role

    Qualification & Experience:

    • Grade 12 (Matric) – Essential
    • At least 1.5 years in outbound call centre sales, OR
    • 2+ years face-to-face sales experience with set targets
    • Experience in financial services – Advantageous
    • RE5 qualification – Advantageous
    • Personal Lines NQF Level 4 and/or 30 FAIS credits – Essential for short-term insurance roles

    Knowledge & Skills

    • Solid understanding of financial services legislation and compliance (FAIS, TCF, etc.)
    • Excellent sales communication and objection-handling skills
    • Fluency in English and one additional official South African language
    • Computer literate with the ability to multi-task between systems
    • High attention to detail and commitment to delivering quality
    • Willingness to work overtime as needed
    • Clear criminal and credit record

    Personal Attributes

    • Strong sales ability and client-focused mindset
    • Quick learner with a passion for continuous improvement
    • Relationship-builder with excellent communication skills
    • Results-driven and achievement-oriented
    • Resilient and adaptable in a target-driven environment
    • Organised and detail-oriented
    • Ethical, professional, and committed to Treating Customers Fairly

    Core Competencies

    • Cultivates Innovation – Thinks creatively and adapts quickly
    • Customer Focus – Always puts the client at the centre
    • Drives Results – Goal-oriented with a strong sense of purpose
    • Collaborates – Works well independently and within a team
    • Being Resilient – Handles pressure and bounces back stronger

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Watershed Consulting on app.ismartrecruit.com to apply

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