SM: Operational Risk Systems at Nedbank

Job Purpose

• Objective: Contribute to the development and maintenance of the risk management systems by applying best practice standards and bridging the gap between business stakeholders and technical teams.
• Goals: Enhance operating systems, improve efficiency, and drive organizational competitive advantage.

Job Responsibilities

Manage System - SAS GCM 

• Perform interface updates/installation of SAS software including hot fixes and new releases.
• Monitor the Software and System, collect metrics for incident management, problem management and change management.
• Work collaboratively with customers, analysts, developers, SAS personnel and other team members to establish ownership and accountability while deriving value from the SAS environment for the customer.

Manage, diagnose, and debug risk management applications.

• Diagnose, document, report, and resolve system problems in complex technical environments.
• Managed Financial and Business Results
• Contribute to the development of differentiated, superior solutions (solution engineering) that meet stakeholder & business requirements through analysis.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.

Managed Stakeholder Relationships

• Ensure business needs are met by engaging and assisting business through face-to-face interaction and attendance at forums and committees.
• Assist the business to address queries related to system operations.
• Perform ad hoc system enhancements as per client specification.

Job Responsibilities Continue
Managed  Processes

• Ensure continuity and knowledge base through documenting and recording processes and models.
• Provide insights enabling growth through analytical research by delivering analytical results of tool performance and making recommendations to stakeholders. 
• Ensure system compliance to policy through analysis and monitoring.
• Establish understanding of processes create efficiencies and streamline processes through analysis.

Managed Self

• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Improved processes and culture

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc).
• Research and make recommendations for corporate citizenship initiatives in area of influence.
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g., Green Strategy).
• Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Graduate degree in Information Systems, Informatics, Mathematics, Financial Mathematics, Statistics, Economics or Actuarial Science, or a quantitative discipline (e.g., engineering), or a Chartered Account with strong experience in in Software Development Management and Data Management.

Minimum Experience Level

• 3+ years’ work experience in software development, architecture and design.
• Hands on experience with programming languages & applications (eg Java, Python, R, PowerBI, Base SAS, SAS GCM, Denodo, Aginity)
• Experience with agile methodologies and DevOps practices
• Leadership of a team in pursuit of meeting Strategic Objectives