Smart SO Partner Manager at Vodacom

About Digital Co-X

Transforming new technologies and business models into commercial success is one of the largest challenges for businesses in Africa. Vodacom Business Digital Co-X are leading specialists in digital transformation. Our experts guide clients through cultural change, strategy development, and implementation.
Vodacom Business‘ Digital Co-X is the single house for co-creation and delivery of digital transformation projects with and to Vodacom Business clients.
The Digital Co-X team excels in innovating & planning of new business models, in designing, & orchestrating complex solutions and in project management. The team is a key partner to the Vodacom Business Sales organization across the entire customer journey.
The Digital Co-X team ensures that Vodacom Business offers one face to the customer for Digital Transformation projects and internally drives the standardization of processes for bespoke digital solutions. The Digital Co-X team furthermore manages ‘Vodacom’s ‘Digital Transformation Smart Service Offering Program’.

About ‘Digital Transformation Smart Service Offering Program’

Vodacom Business and four consulting partners, namely Accenture, Deloitte, Letsema and Urbian, have entered into a Joint Go-To-Market partnership for Vodacom Business’ ‘Digital Transformation Smart Service Offering’ Program.
With its partners, Vodacom Business’ Digital Transformation Smart Service Offering will have a new consulting-led approach to customer challenges and create enhanced customer value by addressing industry-specific business model and value chain challenges.
Co-created digital solutions take into account best of class digital platforms, tools, applications and services from its partners as well as Vodacom’s world-class network to ensure a successful digital transformation journey for Vodacom Business customers.
The Vodacom Business Digital Transformation Smart Service Offering’ (‘Smart SO’) is part of Vodacom’s drive to deliver integrated solutions based on deep industry value chain knowledge.

Role Purpose

The Smart SO Partner Manager role is based within the Vodacom Business.
The Smart SO Partner Manager is responsible for the ongoing relationship as well as project management of the joint go-to-market activities between Vodacom Business and our respective Smart SO consulting partner firms. The Smart SO Partner Manager is also required to establish the foundational Smart SO Plan and customer-specific opportunity forms, developing these with the wider Digital Co-X and Vodacom Business team as well as our Smart SO partners. Intensive collaboration with the Vodacom Business Sales organization and the driving, developing as well as tracking joint go-to-market activities is a key task for this role.

Your Responsibilities Will Include

• Development of Smart SO Plans, clarifying and planning product/ solution focus, principles and project plans around co-marketing activities, marketing campaigns, sales collateral and any joint go-to-market planning; sales training, agreed sales opportunities, annual and quarterly sales forecasts and any applicable KPIs as well as resource planning
• Track and monitor Qualified Leads and Customer engagements
• Review and report against any forecasts or sales projections set out in the Smart SO Plan on a monthly basis to the Executive Sponsor
• Review the Smart SO Plan on a monthly basis and, if required, amend the then current Smart SO Plan
• Drive the development of scalable Combined Solutions (solutions co-created between Vodacom Business and its Smart SO partner)
• Engage Customer account teams and other personnel within Vodacom Business as needed to implement the Smart SO Plan
• Provide support for Qualified Leads and Customer engagements e.g. provide sales support required to close an opportunity
• Achieve and maintain balance between External and Internal processes.
• Act as a single point of contact for the various internal and external stakeholders by owning project deliverables

The Ideal Candidate Will Have The Following

• Matric
• 5 years + of relevant work experience, preferably in the digital transformation environment
• 3 years + experience as a Project Manager with a proven track record
• Degree in business administration, engineering, computer science, data science or similar
• A Certified Associate in Project Management would be strongly advantageous
• Strong planning and organizing skills
• Results-driven and exceptionally strong on execution
• Attention to detail
• Analytical thinking and problem solving
• Strong communication skills and the ability to interact comfortably with a cross-section of management, including C-suite executives, at a global level
• Enjoy building trust with customers, collaborators, and cross-functional teams
• Understanding how different projects fit into and advance an organization-wide strategy
• Experience in agile ways of working is advantageous
• Proficiency in Office365 and project planning software a must

Closing date for Applications: 28 August 2020
The base location for this role is Commercial Park, Vodacom Campus, Midrand