SME Enrolment Manager (Sales) at MasterStart

We are looking for a hands-on SME Enrolment Manager to work in a dynamic, fast-paced and fast-growing company. The successful candidate will need to be versatile, eager and have a thorough understanding of best practices. We're searching for a tech savvy and energetic candidate that brings more than the usual 9-5 atmosphere to our exciting business! We have ambitious international growth plans so this role has considerable opportunity for career progression and to grow with the company.

Duties and Responsibilities:

• Service all new consumer and corporate opportunities for business enrolment targets.
• Engage with clients to provide information on our courses Keep up to date with our course offerings.
• Manage all B2C-corporate quotes, invoicing and vendor requests.
• Meet with SME companies over online meeting portals or in person.
• Effectively design learning pathways for organizations and their delegates.
• Manage all B2C-corporate clients and queries.
• Meeting targets and KPI's.
• Maintain relationships with all B2C corporations for future business.
• Being able to cold call companies and set up meetings with HR or L&D heads.
• Prepare progress reports for corporate clients.

Minimum Requirements and Qualifications:

• 2 - 3 years B2C and B2B experience ( essential)
• 2-3 years Customer service experience (essential)
• 2-3 years Call Centre experience (essential)
• Excellent verbal and written communication skills
• Excellent negotiating skills.
• Excellent communication and presentation skills.
• Proven track record of working within a B2B (SME) sales environment

Behavioral Competencies

• Detail oriented
• Self starter
• Problem solver
• Thrive in a start-up environment
• Extraordinary time management, planning and organizing skills
• Excellent verbal and written communication skills
• Able to work under pressure
• Able to manage multiple tasks at the same time
• Solutions-focused
• Ability to work harmoniously in a team

Remuneration:

• A market related salary
• Uncapped commission

Working Hours:

• Monday to Friday day time shifts, 8am-5pm (SAT). Shift work may be required.