Active Jobs at Broll

POSITION PURPOSE

• Responsible for overseeing and directing accounting functions on an operational level, including general ledger, accounts payable and receivable, fixed asset and cost accounting. Responsible for analysing and reconciling detailed general ledger accounts as assigned. Keeps records and accounts accurate and current. Researches and resolves discrepancies and accounting errors. Completes related reports, summaries, and records. Creates monthly expense reports. Performs related clerical duties. Prepares periodic reports, reviews and reconciles data, and participates in the development of specialized financial data. Oversees and prepares entries and adjustments to company records, files, and statements. Prepares financial and variance analysis as well as budget and rolling forecast. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the accurate and timely completion of assigned accounting functions.

• Reviews monthly financial reports and working paper files.
• Reconciles general ledger accounts as assigned.
• Completes required records and reports and maintains files as classified.
• Prepares journal entries and balances work in more complicated accounting areas.
• Completes various accounting functions in accordance with established policies and procedures, and applicable regulations including:
• Preparing trial balances from source documents.
• Preparing Balance Sheets and Income Statements.
• Preparing notes to the reports.
• Preparing monthly JV accounts where applicable.
• Filing copies of final monthly reports.
• Participate in annual audit.
• Balancing intercompany loan accounts.
• Maintaining Shareholders Loan Schedules.
• Reviewing and Releasing creditors payments.
• Prepare and review 1 – 3 year Budgets and Rolling Forecasts.
• Report on financial income, including Management and Admin Fees on rental recoveries, Letting Commissions on new or renewed leases, and interest earnings.
• Researches and resolves accounting errors and discrepancies.

Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.

Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and with management.

• Maintains regular contact with Operations Managers and Property Managers in the departments to obtain information and/or to correct transactions.
• Keeps management informed of area activities and of any significant problems.
• Attends and participates in meetings as required.

Assumes responsibility for establishing and maintaining effective business relations and personal dealing with vendors, governmental agencies, and outside business and accounting professionals.

• Responds to questions and problems politely and promptly.
• Ensures that clients are properly informed.
• Ensures that the Company’s professional reputation is projected and maintained.

Assumes responsibility for related duties as required or assigned.

• Stays informed of developments in the accounting field and of changing governmental and legal requirements.
• Completes special projects as assigned.
• Ensures that Accounting Department work areas are clean, secure, and well maintained.

PERFORMANCE MEASUREMENTS

• Accounting documents, records, and reports are accurate, current, and timely.
• Accounting errors or discrepancies are promptly discovered and resolved (or referred).
• Good communication and coordination exists with Company personnel. Assistance and support are provided as needed.
• Management is appropriately informed of area activities.
• Accounting functions are completed in accordance with established standards, policies, and procedures.

QUALIFICATIONS

• Education/Certification: Bachelor’s degree in accounting or an equivalent combination of experience and training.

REQUIRED KNOWLEDGE             

• Technical knowledge of accounting concepts, practices, procedures, and financial reports.
• Understanding of related regulations, statutes, and filing requirements.
• Knowledge of related computer applications.

EXPERIENCE REQUIRED

• Three or more years of previous property accounting and property listed fund experience preferred
• JV Accounting experience will be beneficial

SKILLS/ABILITIES

• Well organized and detail oriented
• Able to meet deadlines and manage projects
• Good math skills
• Good attention to detail and accuracy
• Cooperative and willing to assist others
• Able to use PC, calculator, and other basic business mechanisms
• Good Excel knowledge
• Strong analytical skills
• Work under pressure
• Understand pivots

Closing Date 15 January 2026

go to method of application »

POSITION PURPOSE

• Assumes responsibility for maintenance of office/centre grounds, parks, gardens, nursery, or other landscaped areas. Seeds, sods, and trims lawns. Applies herbicides and insecticides. Plants, transplants, fertilizes, weeds, irrigates, cultivates, and prunes trees, shrubs, and plants. Repairs sprinklers and/or other irrigation and watering systems. Assists staff as required and keeps management well informed of area activities and of any significant problems.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

•  Assumes responsibility for effectively completing gardener functions.
• Plants, irrigates, cultivates, fertilizes and weeds gardens.
• Mixes soils, makes cuttings, transplants seedlings, trims hedges, and stakes and prunes trees.
• Performs sprinkler system and irrigation repair, maintenance, and troubleshooting.
• Maintains lawns by seeding, sodding, and/or mowing, and removing debris, clippings, and leaves.
• Applies herbicides and insecticides as necessary.
• Digs ditches and holes as necessary.
•  Assumes responsibility for maintaining related records.
• Keeps inventory records for gardening supplies.
• Completes scheduled gardening tasks and lists materials used for inventory purposes.
• Documents and records when herbicides and insecticides are applied.

Assumes responsibility for establishing and maintaining effective working relationships with area staff and with management.

• Assists other staff as needed.
• Ensures that management is appropriately informed of area activities and of any significant problems.
• Adheres to safety regulations and procedures.
•  Assumes responsibility for related duties as required or assigned.
• Ensures that work area is clean, secure, and well maintained.
• Completes special projects as assigned.
• Attends and participates in meeting as required.

PERFORMANCE MEASUREMENTS

• Lawns are well maintained with clippings and leaves removed promptly. Overall landscaping is neat and free of debris.
• Flowerbeds, trees, shrubs and bushes are given appropriate care to ensure health of the plants.
• Work is completed efficiently and within specified time parameters.
• Assignments are completed in accordance with gardening schedule.
• Safety regulations and procedures are consistently observed.
• Maintenance records, work orders, and inventory logs are accurate and up-to-date.
• Management is appropriately informed of area activities and of any significant problems.
• Good communication and coordination exist with area staff.

QUALIFICATIONS
EDUCATION/CERTIFICATION: None.

• REQUIRED KNOWLEDGE: Knowledge of care requirements for trees, plants, shrubs and lawns indigenous to the area.
• Familiar with various types of gardening methods and tools.
• Knowledge in applying herbicides and insecticides.
• Familiarity with irrigation systems.

EXPERIENCE REQUIRED: One year of experience in the care and maintenance of trees, plants, shrubs, and lawns.

• SKILLS/ABILITIES: Able to work well independently.
• Good problem solving skills.
• Solid hand/eye coordination.
• Able to operate related tools and equipment.

Closing Date 15 January 2026

go to method of application »

POSITION PURPOSE

• Responsible for lease administration as assigned. Keeps tenant records, deposit and lease fees accounts accurate and current. Completes related reports, summaries, and records, and performs related clerical duties.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the accurate and timely completion of assigned leasing administration functions, including:

• Terminates tenant accounts on instruction and notifies departments
• Captures journal entries:
• Lease Fees & Deposits & appropriation of deposits
• Advises meter readers of changes
• Arrange invoices for tenants paying deposits/rental in advance
• Upload all relevant documents to BOL & send original lease for archiving
• Electricity & Water Adjustments – Notifies Utility Company, advises meter readers of tenant movements, Electricity & Water adjustments
• Send tenant copies of signed lease & offer
• Credit rating procedure

Assumes responsibility for the accurate and timely completion of assigned lease administration functions, including:

• Drafts and prepares leases
• Keep register of all lease movements
• Captures and Processes lease agreements via owner’s approval form
• Cedes leases
• Prepares, cancels and amends Lease agreements, Addenda and Suretyships
• Handles & checks deposits, bank guarantees & maintaining replacement bank guarantees & additional deposits, updating all reports accordingly
• Reconciliation of deposit account

Adhering to assigned deadlines & timelines as required

• Ensuring all processes in terms of lease tracking are adhered to

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management

• Maintains regular contact with other departments to obtain information and/or to correct transactions (Liaise with Property Administrator on tenant movement)
• Assists Portfolio Management personnel as needed
• Keeps management informed of area activities and of any significant problems
• Attends and participates in management meetings & take minutes of such meetings

Assumes responsibility for related duties as required or assigned

• Completes special projects as assigned
• Any other duties related to loading and processing of lease renewals & administration thereof
• Update & maintain lease audits
• Update & maintain building lease profiles
• Upload monthly leasing reports for management packs
• Prepare monthly executive summary for reporting to leasing manager

PERFORMANCE MEASUREMENTS

• Lease documents, records, and reports are accurate, current, and timeously submitted 
• Good working relations exist with company personnel
• Good communication and coordination exist with Leasing Manager - Provide Assistance as and when required
• Management is appropriately informed of area activities
• Lease administration is completed in accordance with established standards, policies, and procedures

QUALIFICATIONS

• Education/Certification: Matric
• Good understanding of “Legal Leases”
• Basic understanding of accounting practices

SKILLS/ABILITIES

• Well organized and detail oriented
• Good math skills
• Excellent grammar and spelling skills in business
• Good attention to detail and accuracy
• Cooperative and willing to assist others
• Excellent communication skills
• Administration skills
• Dependable
• Self-starter
• Excellent computer skills
• Flexible
• Good interpersonal skills
• Able to use PC, calculator, and other basic business mechanisms

Closing Date 15 January 2026

go to method of application »

POSITION PURPOSE

• Responsible for planning, organising, and directing the activities of the Centre.  Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.  Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.  Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.  Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems.  Trains, directs, and appraises assigned personnel.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.

• Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
• Executes established operational goals and ensures that corporate wide plans are complemented and supported.
• Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

Assumes responsibility for the effective operations management of the Centre and facilities.

• Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
• Liaises with tenants with regards to operational problems.
• Responds to emergency call outs.

Day to day running and control of:

• Tenant complaints
• Security
• Air Conditioning
• Cleaning, Electrical, Plumbing etc.
• Authorises of invoices for payments.
• Issues tender documents.
• Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
• Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
• Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
• Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
• Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.

Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.

• Identifies security threats and develop action plans for the prevention of incidents
• Establishes and maintains security systems for the Centre and tenants
• Monitors shops and businesses and react on emergency calls
• Establishes and maintain security information network
• Liaises with SAPS and local authorities
• Plans the manning of the center and manage guards on duty
• Determines the needs for security systems and equipment
• Communicates with tenants regarding security systems
• Develops and implements security devices
• Creates security awareness amongst staff, tenants and shoppers
• Compiles budgets and control expenditure
• Establishes emergency plans

Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.

• Develops and implements safety directives
• Completes financial forecasting duties, and generates and updates schedules for building expenditures.
• Creates safety awareness and trains staff in Health and Safety.
• Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
• Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
• Oversees the procurement of furnishings and equipment in accordance with budget planning.
• Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
• Ensures that all maintenance agreements and leases are current.
• Ensures that billing discrepancies are promptly tracked and resolved.

Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.

Effectively supervises Centre personnel, ensuring optimal performance.

• Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement.    
• Assigns and coordinates personnel. Directs daily operations.
• Identifies, develops, and implements training programs as appropriate.
• Conducts performance appraisals
• Provides measurable feedback to assigned personnel and suggestions for improved performance
• Formulates and implements employee corrective actions as needed
• Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary

Assumes responsibility for related duties as required or assigned

• Ensures that work area is clean, secure, and well maintained
• Completes special projects as assigned
• Reports on Operational expenses, foot traffic, security incidents etc.

PERFORMANCE MEASUREMENTS

• Good communication and coordination exists with departments - Assistance is provided as needed
• Procurement policy is fully complied with
• Senior Management is appropriately informed of area activities and of any significant problems
• Operations personnel are well trained, effective, and efficient- Appropriate supervision and assistance are provided
• Company facilities are well maintained and secure and meet the needs of the Company
• Centre or Property operations are efficiently and cost effectively administered
• Current and future Centre or Property needs are well planned and budgets are established and maintained
• Effective business relations exist with vendors, contractors, and trade professionals

QUALIFICATIONS

• Education/Certification: Matric
• Additional related maintenance and Centre management training preferred

REQUIRED KNOWLEDGE

• Excellent understanding of Centre or Property management procedures
• Knowledge of budgeting, service contracts, and leasing agreements

EXPERIENCE REQUIRED

• Five or more years of related experience, with at least two or more years of supervisory experience

SKILLS/ABILITIES

• Excellent leadership abilities
• Able to organise, coordinate, and direct team activities
• Strong problem solving skills
• Good communications skills
• Able to use all related maintenance equipment and computer applications

 Closing Date 15 January 2026

go to method of application »

POSITION PURPOSE

• Responsible for the management of the Property. Ensure investment growth and maximum income of Property through effective property management and asset control. Ensures that such Portfolio Management operations are in accordance with established policies, procedures, and legal requirements. Ensures that services are delivered professionally and efficiently and that customers’ problems are resolved promptly.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and efficient completion of Portfolio Management functions.

• Property management: Stays abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies. Attends meetings / functions related to successful operation of property i.e. SAPOA, CJP etc.
• Asset management: Controls/schedules/implements regular preventative maintenance program in line with budget constraints. Motivates refurbishments, major repairs as appropriate. Attends site meetings with contractors in respect of maintenance/expansion of projects. Monitors progress. Inspects / enforces tenant responsibilities during and on termination of lease terms. Liaises with appropriate government, provincial and/or local authorities Responsible for compliance of OSH act
• Client reporting: Provides accurate information to client according to agreed format timeously. Analysis of monthly income /expenses. Monitors turnover rentals. Analyses operating costs on a quarterly basis in terms of the approved forecasts. Monitors all municipal recoveries (and general recoveries) on a monthly basis
• Plans and budgets: Prepares and completes budgets by January each year
• Completes forecasts timeously. Reviews rental quarterly and ensure best possible rate achieved and maintained.
• Assists in:
• Formulation of business plans for the unit.
• 5 year budget – preparation and control.
• Quarterly reviews and monitoring results
• Quarterly expenditure / analysis
• Sets and motivates Capex /Ti philosophy per building in consultation with client
• Approves Ti standard specification as recommended by the project manager
• Approves Capex within authority limits
• Ensures we conform to Capex philosophy and procedures
• Estimates new operating costs
• Ensures recovery of operational costs in accordance with lease terms
• Required to attend to monthly forecasting on managed properties where required
• Analyse and assess tenant turnovers
• Building management: Devises a five year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the assistant general manager / director. Investigate/initiate proposals for refurbishments. Maintains a hands-on control of projects in hand. Reviews the building status/grade annually and maintain the standards within those grades.
• Debtors management: Monthly interaction meetings with debtors, debtors’ manager and leasing to ensure appropriate action taken and approve legal action.
• Credit control: Responsible for management of:
• Arrears
• Legal action
• Write-offs
• Manage Legal Matters
• Parking management: Monthly / ad hoc interaction meetings all parkades. In conjunction with the responsible person for parking, maintain accurate control of “in house” operated parkades
• Assists, supports, and serves personnel as needed.

Assumes responsibility for ensuring that professional business relations exist with clients, vendors, and trade professionals.

• Ensures that requests and questions are promptly and courteously resolved.
• Ensures that customers are properly informed of Company Portfolio Management policies and procedures.
• Ensures that the Company's professional reputation is maintained both internally and externally.
• Represents the Company in contacts with business and trade professionals.

Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Company personnel and with management.

• Assists and supports personnel as needed.
• Keeps management informed of area activities and of any significant concerns.
• Attends and participates in meetings as required.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, and well maintained.
• Stays informed regarding developments and changes in the Portfolio Management field.
• Assists with publicity, education, and promotion of the Company. Cross sells services.
• Completes special projects as assigned.

PERFORMANCE MEASUREMENTS

• Portfolio Management services are efficiently and effectively provided in accordance with established Company policies and standards and with applicable laws and regulations.
• Problems are closely tracked and effectively resolved.
• Good business relationships exist with customers and their Portfolio Management needs are properly assessed and met. Effective financial counseling is provided as needed.
• Professional business relations exist with customers and external trade contacts. Questions and problems are promptly and courteously resolved.
• Effective working relations and coordination exist with Department and Company personnel. Support is provided as required.
• Management is appropriately informed of area activities and of any significant concerns.

EDUCATION/CERTIFICATION:

• Matric and associated degree in business or related field with a strong retail/shopping centre background specifically in rural and township areas and a minimum of 5 years’ experience in a similar role.
• Requires to hold a valid Fidelity Fund Certificate

REQUIRED KNOWLEDGE :

• Thorough knowledge of Company Portfolio Management products and applicable policies and standards.
• Understanding of government regulations and legal requirements involving Portfolio Management and related functions.
• Familiarity with Portfolio Management programs.

EXPERIENCE REQUIRED:

• At least five years of progressive experience in Property Management related positions.
• Administrative and supervisory experience.
• Real estate experience very helpful.

SKILLS/ABILITIES:

• Strong leadership and supervisory skills.
• Financial background essential
• Good project management abilities.
• Well organised.
• Solid communication abilities.
• Able to meet deadlines.
• Demonstrable understanding of property management
• Able to communicate effectively at all levels
• Professional, confident and mature
• High energy level
• Self-Starter
• Able to control stress and work well under pressure
• Able to prioritise workflow
• Able to relate well at all levels
• Able to act on own initiative or with minimum input
• Able to control, motivate and direct staff
• Able to develop and work to budgets
• Excellent proven negotiation skills
• Computer literacy – Windows, Microsoft Word, Outlook and Excel
• Able to use PC and basic business equipment.

Closing Date 15 January 2026

go to method of application »

POSITION PURPOSE

• Responsible for the effective management of the telephone switchboard and maintenance of a computerized database of telephone information. Performs switchboard operation service including receiving telephone calls, transferring the caller to the correct individual or department and taking messages. Receive all telephone calls in a friendly and professional manner.  Answer calls timeously with no dropped calls. Deals with requests for information, takes accurate messages and passes them on correctly and efficiently, via email or according to the client preferred process. Responsible for the professional and efficient managing of visitors and consumers at reception. Receive all visitors to the organization in a friendly and professional manner at reception, ascertaining the purpose of their visit, directing them correctly and ensuring that the host receives them timeously. Perform a variety of clerical and administrative duties that support the business, including handling of courier and post. Management of the Boardroom, Reception and all functions related to this area.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for professional and efficient customer service

• Promptly accurately professionally and courteously receives 100% of all telephone calls and visitors to the organization
• Promptly accurately professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages

Assumes responsibility for the professional and efficient management of reception tasks

• Proficient at using all features of the telephone system and voice mail
• Proficient at assisting visitors, clients, staff and consumers at the reception desk
• Ensures that the reception station is manned 100% of the time by two staff members
• Signs for deliveries when necessary and notifies recipients
• Manages and coordinates all boardroom bookings
• Calls and confirms boardroom bookings and adjusts the booking schedule as necessary
• Adheres to all booking confirmations and ensure that the room is properly prepared for the meeting
• All boardroom bookings must be followed up by reception via e-mail confirming the booking and all other requirements requested by the person that requested the booking
• Bring to the attention of the Broll Manager, AIG Occupational Health and Safety Officer as well as Jeannine Gates, any defaults, trends and problematic situations in order that it can be addressed. Act pro-actively
• Manages and monitors all boardroom functions and in conjunction with Cleaning and Canteen
• Manages and maintains all reception desk registers and provides weekly and monthly statistics
• Supports the facilities function with general administrative tasks, binding, post, courier, typing, etc.

Assumes responsibility for the professional and efficient management of switchboard

• Promptly, accurately, professional and courteously receives 100% of all telephone calls within 3 rings
• Assists the caller in determining the correct person or department with whom they wish to contact and assists with toll calls where speed and accuracy are essential
• Proficient in operating the switchboard and using all features of the telephone system and voice mail
• Proficient in answering questions regarding personnel and departments
• Answers incoming calls, greeting callers, providing information, transferring calls as necessary
• Route emergency calls appropriately
• Place telephone calls or arrange conference calls as instructed
• Ensures that the switchboard is manned 100% of the time.
• Ensure that the switchboard and reception areas are neat and tidy at all times
• Handling complaints and refers them to the correct department Taking messages and relays and routes written and oral messages ensuring the correct person receives the message

Assumes responsibility for reporting

• Prints monthly reports from switchboard system at the end of the last workday of the month and submits report to designated individual.
• Maintains a thorough working knowledge of and adheres to organization/project policies, regulations and procedures.
• Prints monthly report from postage/courier system at the end of the last workday of the month and submits report to designated individual.
• Maintains a thorough working knowledge of and adheres to organization/project policies, regulations and procedures

Assumes responsibility for operational tasks, including courier and post

• Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
• Contacts security staff members when necessary.
• Answer simple questions about clients' businesses, using reference files.
• Performs routine office tasks necessary for the operation and presentation of a professional office
• As needed, assists with clerical tasks including typing, filing, proofreading, and maintenance of service logs and data entry.
• Ensures hand delivered postage system is operational and keeps supervisor informed of relevant needs.
• Receives all mail and claims receipts, logs these on the register and ensures they are signed for when collected
• Prepares and processes 100% of outgoing mail to include: accurate weighing; coding; sorting; affixing postage; properly addressing; and preparing certified/overnight/return receipt mail.
• Maintains knowledge of current postal regulations and services frequently used by the organization.
• Receives all couriered items and informs drivers of items for distribution internally
• Arrange collection of items that need to be couriered, completes the waybill and informs courier company of collection
• Draws up monthly stats regarding couriered items and forward information to the relevant department
• Ensures Reception, Boardrooms and visitors waiting area is in a neat and tidy condition at all times. Report any incidents or non-compliance in this regard.
• Informs supervisor in advance as to supply needs and if any equipment in these areas are not functioning properly.
• Assists in other duties as needed and directed.

Assumes responsibility for related duties as required or assigned.

• Ensures that all client requirements and processes are adhered to at all times
• Ensures that work area is clean, secure, and well maintained
• No food to be consumed at workstations.
• Executes special tasks as assigned.

PERFORMANCE MEASUREMENTS

• Answering and screening of incoming calls in a professional manner, upholding the client’s image when dealing with clients, visitors, staff and consumers on the telephone and in person at the reception area.
• Courier services and mail is managed timeously and professionally with no errors made
• Ad hoc duties are completed as and when required within the given time frame
• Ensures workstation is manned and operational in compliance with client required hours of operation
• Complies with site specific client processes and procedures

Education/Certification:              

• Matric (Senior Certificate)             
• Certificate In Switchboard and Reception Management

Required Knowledge:             

• Reception and Switchboard Management
• General Administration
• MS Office                                                   

Experience Required:                                           

• 1 - 2 years relevant experience in reception and switchboard management
• 1 – 2 years admin assistant or secretarial experience
• Boardroom management

Closing Date 15 January 2026

go to method of application »

POSITION PURPOSE

• Responsible for lease administration as assigned. Keeps tenant records, deposit and lease fees accounts accurate and current. Completes related reports, summaries, and records, and performs related clerical duties.
• Responsible for the effective management of the telephone and maintenance of a computerised database of telephone information. Performs switchboard operation service including receiving telephone calls, transferring the caller to the correct individual or department and taking messages. Receive all telephone calls in a friendly and professional manner. Answer calls timeously with no dropped calls. Deal with requests for information, take accurate messages and passes them on correctly and efficiently, via email or according to the client preferred process. Responsible for the professional and efficient managing of visitors and customers at reception. Receive all visitors to the organisation in a friendly and professional manner at reception, ascertaining the purpose of their visit, directing them correctly and ensuring that the host receives them timeously. Perform a variety of clerical and administrative duties that support the business, including handling of courier and post. Management of the Boardroom, Reception and all functions related to this area.

ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the accurate and timely completion of assigned leasing administration functions, including:

• Terminates tenant accounts on instruction and notifies departments
• Captures journal entries:
• Lease Fees & Deposits & appropriation of deposits.
• Advises meter readers of changes
• Arrange invoices for tenants paying deposits/rental in advance
• Upload all relevant documents to BOL & send original lease for archiving
• Electricity & Water Adjustments – Notifies Utility Company, advises meter readers of tenant movements, Electricity & Water adjustments
• Credit rating procedure
• Collection and assessment of FICA documentation
• Drafts and prepares leases
• Keep register of all lease movements
• Captures and Processes lease agreements via owners approval form
• Send tenant copies of signed lease & offer
• Cedes leases
• Prepares, cancels and amends Lease agreements, Addenda and Suretyships
• Handles & checks deposits, bank guarantees & maintaining replacement bank guarantees & additional deposits, updating all reports accordingly.
• Reconciliation of deposit account
• Adhering to assigned deadlines & timelines as required
• Ensuring all processes in terms of lease tracking are adhered to.

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management.

• Maintains regular contact with other departments to obtain information and/or to correct transactions (Liaise with Property Administrator on tenant movement)
• Assists Portfolio Management personnel as needed.
• Keeps management informed of area activities and of any significant problems. Attends and participates in management meetings & take minutes of such meetings

Assumes responsibility for related duties as required or assigned.

• Completes special projects as assigned
• Any other duties related to loading and processing of lease renewals & administration thereof
• Update & maintain lease audits
• Update & maintain building lease profiles
• Upload monthly leasing reports for management packs
• Prepare monthly executive summary for reporting to leasing manager

Assumes responsibility for effectively handling and managing the switcboard.

• Operates the switchboard and console to connect, hold, transfer all incoming calls.
• Ensures that all incoming calls, questions and complaints are resolved in a timely manner by channeling calls to the responsible persons / departments
• Provides general information to clients before transferring calls

Assumes responsibility for the effective operations management of Property and facilities.

• Reports
• Ensures that accurate tenant schedules are maintained for each building
• Vacancy schedule is updated and copied to each member of staff
• Compilation and presentation of the above with the building financial details and general information, to form the monthly client report
• Compiles monthly management report pack
• Ensures that deadlines are met
• Financial
• Assists portfolio manager with all aspects on the income and expenditure annual budget
• Tenant liason
• Checks prospective tenant details via credit bureau for adverse information
• Ensures that all relevant documents e.g. I.D. book/company registration etc is attached to the application
• Advises tenant within 24 hour period if their application is accepted or declined
• Confirms initial payment before the lease agreement is drawn up
• Advises building supervisor – arranges for signage/keys/parking disc etc.
• Amends vacancy schedule
• Updates tenant schedule
• General
• Broker liaison
• Tenant correspondance
• Filing/ archiving
• Annual audit preparation
• Tenant complaints
• Contracter liaison

Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, and well maintained.
• Completes special projects as assigned.
• Reports on Operational expenses, foot traffic, security incidents etc.
• Public Relations: Assistance to the PR / Marketing functions

PERFORMANCE MEASUREMENTS

• Lease documents, records, and reports are accurate, current, and timely.
• Good working relations exist with Company personnel.
• Good communication and coordination exist with Leasing Manager. Provide Assistance as and when required.
• Management is appropriately informed of area activities.
• Lease administration is completed in accordance with established standards, policies, and procedures.
• Property operations are efficiently and cost effectively administered.
• Reports are complete, accurate, and delivered on time according to schedules.
•  Effective business relations exist with vendors, contractors, and trade professionals.

EDUCATION/CERTIFICATION:

• Matric.
• Additional related maintenance and Property management training preferred.
• Good understanding of “Legal Leases”
• Basic understanding of accounting practices

REQUIRED KNOWLEDGE:

• Excellent understanding of Property management procedures.
• Knowledge of budgeting, service contracts, and leasing agreements.

EXPERIENCE REQUIRED:

• Five or more years of related experience, with at least two or more years of supervisory experience.

SKILLS/ABILITIES:

• Excellent leadership abilities.
• Co-operative and willing to assist others.
• Well organised and detail orientated.
• Good attention to detail and accuracy.
• Able to organise, coordinate, and direct team activities.
• Good maths skills.
• Strong problem solving skills.
• Excellent communications skills.
• Administration Skills
• Dependable
• Self Starter
• Excellent Computer Skills
• Flexible
• Good Interpersonal Skills
• Able to use PC, calculator, and other basic business machines