Social Media Marketing Co-ordinator at Helderberg Personnel

About the Job

• Large refrigeration supplier based in Somerset West has a vacancy for a Social Media Marketing co-ordinator to grow the footprint of the company nationally and internationally, maintain relationships and maximize sales

Responsibilities:

• Develop and curate compelling, high-quality content for all digital platforms, aligned with the brand identity and messaging
• Implement and manage social media accounts, creating and scheduling post, responding to comments, and fostering community engagement.
• Monitor and analyse key performance metrics, such as engagement rates, website traffic, and conversion rates, and provide actionable insights to optimise strategies.
• Propose and execute data-driven strategies to enhance reach, engagement, and conversion across various digital channels.
• Update and maintain website content to ensure accuracy, relevance, and alignment with ongoing projects.
• Stay updated on industry trends, competitive landscape, and emerging technologies to continuously improve the digital marketing efforts.
• Maximize sales and provide after sales support for key retail customers
• Analyze current markets and develop sales plans with the focus on expanding presence and growing sales.
• Follow through on enquiries and potential leads.
• Develop relationships with current and potential customers.
• Conduct site surveys to ensure quotes are accurate and to minimize surprises during installation.
• Send relevant product and sales information to customers.
• Protect confidentiality and integrity
• In partnership with Head Office, generate quotes and obtain HO approval prior to sending quotes to customers.
• Close deals with customers.
• Send relevant accepted quotation information to Head Office Operations for installation.
• Provide after sales service.
• Attend monthly meetings with customers to discuss and plan future needs
• Sell with integrity and technical competence
• Build superior technical knowledge about the company’s products.
• Represent the company with unquestionable integrity
• Study retail to understand customer needs
• Present solutions that customers can count on to drive revenue, consumer interest and lower operational cost
• Study the market, keep an eye on competitors, bring innovation ideas to the table
• Analyze current markets and potential new markets
• Generate reports to monitor monthly sales and to use during meetings with customers
• Present market opportunities and competitor news to management as needed

Duties:

• Experience in social media marketing, and sales.
• Qualifications beneficial
• Minimum qualification Grade 12
• IT knowledge and capability: proficiency in computer navigation and Google programs
• Willingness to learn and grow with the Company.
• Reliable transport to work and valid Driver's License
• Excellent English communication capability
• Enjoy working in a team environment.
• Positive attitude and ability to work against a deadline.
• Passion for staying updated on digital marketing trends, consumer behaviour and industry development