Social Worker Professional at The Aurum Institute

Technical Work Responsibilities:

• Develop a sub district work plan for with clear roles, responsibilities and timeframes on social support services and monitor progress.
• Establish a referral system for TB clients together with sub district TB/ HAST manager, Social Work supervisors, Community Development Liaison Officers and Social Auxiliary Workers
• Assess the TB clients’ needs, situations, strengths, and support networks to determine goals and appropriate interventions.
• Ensuring that all client files, and other records, comply with policies, regulations, and procedures.
• Refer clients/escalate to appropriate treatment centres, as indicated.
• Make recommendations on the best course of action for a client and/or family.
• Organise/ Plan the appropriate package of support to alleviate distress and promote social wellbeing for TB clients.
• Monitor referrals to ensure that TB clients access services or support they have been referred to.
• Provide progress reports in sub district meetings and participate in DHMT/Nerve centre meetings.
• Report daily or weekly to the district level SR supervisor, or as per organizations policies and procedure.
• Submit monthly activity reports as per workplan to the district level SR supervisor and sub district TB/ HAST manager.
• Maintain and update data bases or registers used.
• Perform all administrative functions required of the job.,

Duties:

Managing and supporting TB program services:

• Support all Clinical Professional Staff Members in the TB Program through sound advice for difficult or complex TB cases.
• Develop a district operational plan with clear timeframes, outputs and responsibilities.
• Assess the TB clients’ needs, situations, strengths, and support networks to determine goals and appropriate interventions.
• Establishing a referral system for TB clients in conjunction with the TB/HAST manager, linkage officers, social auxiliary workers, and relevant colleagues identified, for the district.
• Strengthen the management and referral of patients to appropriate treatment centres as identified.
• Liaise with all Stakeholders, when necessary, towards the achievement of Company and Departmental Goals

Stakeholder engagement;

• Collaborate with community-based organizations and clinics to facilitate transition of participants into care
• Plan the appropriate package of support to alleviate distress and promote social wellbeing for TB clients.
• Conduct quality audits to ensure all data bases or registers used are maintained and updated.

Conduct mortality audits and analysis.

• Developing policies and standard operating procedures that help the Organization maintain compliance with company standards, health care laws and regulations.
• Represent the Organization in clinical activities with Key Stakeholders (Department of Health, Private Companies etc) in liaison with Assistant program manager.
• Performing any other duties that will contribute to the efficient running of the TB programs may be assigned by Management
• Ensure proper administration of social support in the TB program provided to the district.
• Document all relevant activities done or social findings in patient records where relevant.
• Timeous, correct and complete recording and reporting of events where necessary.
• Writing of referral letters to DoH social workers/relevant bodies in line with DoH policies and algorithms
• Contribute to timeous, accurate Monthly Status Reports

Education:

• Degree in social work
• Proof of registration with the South African Council for Social Services Platform as a Social Worker
• Demonstrable understanding of relevant SA DOH

Experience;

• At least 3-5 years’ experience working in the public health sector as a Social Worker.
• Experience in administration and management

Requirements:

• Proficient personal computer skills with Microsoft Outlook, Teams, Word, Excel, PowerPoint
• SA Citizen or valid work permit to work in South Africa
• Drivers Licence
• Own car
• Minimal/Moderate/Excessive overnight travel (up to 30%) by land or air if required.
• Willing to work overtime.

Skills and abilities:

• Excellent understanding of the Social Assistance Act, relevant policies and guidelines and the impact of social determinants on public health especially TB
• Sound knowledge of the Public Service Act and the Batho Pele Principles
• Good understanding of existing information systems used in Social Services
• Knowledge an understanding of human behaviour and social systems
• Ability to think strategically, proactively identify barriers and risks, and optimize use of the resources at hand.
• Analytical and problem-solving skills
• Ability to conduct trainings and presentations to district leadership team
• Build capacity of the social worker auxiliary and manage the team of SAWs
• Professional counselling skills
• Good co-ordination skills
• Conflict resolution skills
• Ability to build, lead, and motivate effective teams.
• Excellent communication skills (both interpersonal and written)
• Excellent report writing skills.
• Ability to work under pressure.
• Administrative and management skills