MRI Software is looking for a Solution Analyst to join MRI’s Global Professional Services (GPS) organization. This is a highly visible role that requires ongoing interaction with other MRI departments, client executives, and prospective new clients. The ideal candidate will have excellent written and oral communication skills, is highly organized, proactive, is motivated by learning, and is comfortable with taking charge of initiatives and managing them to their completion. As part of our GPS Operations Management team, the Operations Analyst is a role that is crucial to the success of MRI’s GPS organization.
RESPONSIBILITIES:
Interacting with prospects and clients to prepare Professional Service estimates
Assisting with the planning and scheduling of resources for project work
Analyzing projects and reporting on progress and status
Preparing consultants for project delivery
Create professional services contracts using MS Excel and MS Word
Ensure consultants and managers are in position to be successful
Maintain OpenAir, SalesForce.com, and other MRI Global Professional Services systems
REQUIREMENTS:
Bachelor’s degree
Extremely proficient with MS Office
Very tactical and detail-oriented – places high value on order, accuracy, timeliness, and client satisfaction
Excellent organization, time management, and communication skills.
Can work effectively in cross functional teams.
Responsive to the needs of our customers.
Self-motivated and energetic.
Comfortable and capable multi-tasking.
Interested in moving-up in the organization.
Additional desired skills include:
Familiarity with Oracle OpenAir, Salesforce.com, and Power BI.
We’re obsessed with making this the best job you’ve ever had!
We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.
Johannesburg vs. Cape Town: How Job Opportunities CompareA comparison between job opportunities in Johannesburg and job opportunities in Cape Town job opportunities, including salaries, employment growth, industries hiring and career prospects.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.