Solution Sales Specialist: CX (Woodmead Block D, Cape Town) at Altron Managed Solutions

Job Description

• Are you a motivated, energetic sales hunter who enjoys winning the sale through continual, dedicated client contact, presenting and positioning creative solutions?

Look no further!

• Altron Systems Integration is looking for a CX - Sales Hunter to join our dynamic and motivated team.
• You will thrive in this role if…
• You are a seasoned sales professional with a hunter mentality
• You are skilled at generating your own leads through cold calling, blitzing, research, networking etc.
• You are tenacious
• You have killer time management. In order to be successful, you must organize and balance your activities appropriately (prospecting, selling, and account management) to create results
• You have a “yes” approach to customer service
• You hold yourself to high standards and exhibit the high level of professional and presentation standards
• You enjoy building relationships and creating a bond and rapport with clients

Job Description

• Prospecting for new Contact Centre leads, especially in the BPO and Midmarket space
• Responsible for presenting and demonstrations of Altron Contact Centre solutions for customers
• Overcoming objections and negotiating with leads
• Implementing cold outreach campaigns
• Accurate forecasting and updating of the company CRM platform
• Preparing reports on client interactions, sales activities, and other tasks assigned by the Practice Lead

Essential skills:

• Proven Track Record: Proven sales track record in the Contact Centre midmarket and BPO space is a must
• Communication: This role involves contacting leads via e-mails and phone calls and making use of your existing professional network
• Persuasion: You must be able to persuade potential clients and convince them that they need the company's services and products
• Persistence: Outbound prospecting requires dedication and commitment to find new clients. Following up with potential leads and moving clients through the sales pipeline is necessary
• Professionalism: In this role, you act as the face of the company, as you're the first contact point for new customers. It's necessary to have a high level of professionalism to establish connections while being work-appropriate
• Research: Your duties may include researching new opportunities to find leads
• Technology savvy: Understanding how to use social media and other online tools to find prospects is important. Being technology savvy can also help you use lead generation tools and sales software

Minimum requirements:

• Experience: 5+ years sales experience, preferably within Contact Centre midmarket and BPO markets
• Education: Matric, Accredited Sales Courses and Certificates, 3 Year Tertiary Diploma or Degree will be advantageous