Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
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Job Description
- The above position is vacant at Queenstown CIT branch, reporting to the Regional General Manager.
- The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 5 years’ experience in the security industry.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- Living within a reasonable distance from the branch or willing to relocate
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily with Executive management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Senior Management.
Other personality attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focused
- Team player
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QUALIFICATION & EXPERIENCE:
- Matric or equivalent
- Minimum 5 years’ experience as an alarm technician
- Extensive programming, wiring, installations and fault finding experience
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Valid driver’s licence essential
- Must be PSIRA registered (Grade C)
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
- Knowledge of CCTV, Intercom systems and access control advantageous
- Able to work standby as and when required
INTERNAL CLIENTS:
- Installations
- Servicing
- Investigations
- Operations
- Technical Trainer
EXTERNAL CLIENTS:
Duties (Technical):
- Perform alarm installations as per quotation
- Program alarm panels / system as per specifications
- Issue clients with quotes on site for additional equipment if necessary
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete invoices and job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
Performance Standards (Technical):
- Ensure that installation corresponds to Sales Rep’s quotation
- Ensure that alarms are programmed according to FADT prescribed standards
- Ensure that the correct details are quoted
- Adhere to SHE requirements at all times
- Ensure that the correct customer details are obtained prior to attending the call
- Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
- Ensure that feedback is provided timeously to the relevant parties
Duties: (General):
- Download cites every morning
- Keep stock up to date and assist storeman with stock take
- Keep the company vehicle clean
- Submit petrol slips
Performance Standards (General):
- Ensure that stock is up to date at
- Ensure that stock is up to date at all times and report any discrepancies
- Ensure that the company vehicle is clean at all times
- Ensure that petrol slips are submitted weekly
Competencies (technical & behavioural):
- Action Oriented
- Priority setting
- Customer Focus
- Planning
- Interpersonal savvy
- Approachability
- Functional / Technical Skills
- Delegation
- Action orientated
- Informing
- Planning
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Main purpose of job:
- Source and sell armed monitoring and armed response agreements to potential new customers
- Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
- Achieve and exceed monthly sales targets for new customers and hardware sales
Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- This position is based in Kleinmond.
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence - (Compulsory)
- Own reliable vehicle - (Compulsory)
- PSIRA Grade C - (Advantageous)
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
Competencies (Technical & Behavioural)
- Drive for results
- Action oriented
- Customer focus
- Perseverance
- Functional/Technical skills
- Problem solving
- Technical Learning
- Assertive
- Sense of urgency
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Main purpose of the job:
- To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
- Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)
DUTIES:
- Holding of inspection parades on a daily basis
- Assess training requirements of shift on a monthly basis.
- Always maintain a high level of discipline on the shift
- Attend to all disciplinary actions as needed.
- Planning of the shift leave/on a leave chart for each
- Assist the COM with interviews of potential candidates for employment as requested.
- Administer time sheets and overtime of personnel on a monthly basis.
- Administer performance bonuses of personnel on a monthly basis.
- Merit assessment of all personnel on a cycle basis
- Recommending of leave (Annual/sick/compassionate/study as requested
- General well-being of all personnel at all times.
- Take full control and management over all the Hubs.
- Always ensure the efficient planning and performance of these Hubs
- Always ensure that these Hubs are fully manned and operated.
- Reporting of availability of vehicles to COM and Fleet Controller daily
- Planning of services, routine maintenance, etc. on an on-going basis
- Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
- Immediate completion and handing in of all MVA forms.
- Always ensure that the vehicles are clean at every shift.
- Keep control over and recording of all firearms on a daily basis.
- Always ensure that the firearm register is kept up to date.
- Standing in for COM as needed as part of internal training and upskilling
- Driving the Company Values to all employees.
COMPETENCIES
(TECHNICAL & BEHAVIOURAL)
Energy
- Stress tolerance.
- Safety awareness
- Initiating action
- Communication skills
- Conflict management
- Continuous learning
- Customer focus
- Time management
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Main purpose of job:
- Source and sell armed monitoring and armed response agreements to potential new customers
- Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
- Achieve and exceed monthly sales targets for new customers and hardware sales
Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- This position is based in Kleinmond.
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence - (Compulsory)
- Own reliable vehicle - (Compulsory)
- PSIRA Grade C - (Advantageous)
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
Competencies (Technical & Behavioural)
- Drive for results
- Action oriented
- Customer focus
- Perseverance
- Functional/Technical skills
- Problem solving
- Technical Learning
- Assertive
- Sense of urgency
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Job Description
- Overall Purpose of the Job: To ensure overall management of sales, marketing, operations, technical and administrative functions within the branch. To maintain high operational standards, growing the branch, meet deadline, achieve budget and endeavour to reduce crime levels.
Minimum Requirements
- Post matric qualification in General Management advantageous.
- Sales, Marketing or Management diploma advantageous.
- 3 years’ minimum experience, at Mid-Management level.
- Financial knowledge of Budgets, forecasting and Profit and Loss
- Grade B Security Certificate – Compulsory
- Experience in the Security Industry preferred.
Duties & Responsibilities
Leadership
- To consistently provide strong leadership of the branch and its employees.
- To communicate with passion the vision and strategy of the branch and its performance.
- To make timely, considered decisions for the long-term success and development of the branch.
Finance, Planning & Controls
- Submit budget plans and stretch targets for each facet of the branch, and ensure these are continually met.
- Submit annual business plans, operating and sales budget for the branch in accordance with regional requirements.
- Manage and ensure accurate forecasting for branch in accordance with Finance.
- Manage Branch P&L to ensure profitability is sustained and growth is achieved.
- Manage effective collections for the branch.
Sales
- Achieve the Branch Sales targets.
- In conjunction with the Regional Sales Managers conduct sales projections per geographical area.
- Set sales and growth targets.
- Analyse sales figures and the provision of data information to enable management to take business decisions.
- Assist direct reporting Sales Consultants to achieve sales targets.
- Ensure debtors control in respect of new clients and installations are in place.
- Handle client complaints.
Dealer and IIP’s:
- Achieve the budgeted Dealer and IIP sales lines per month at the budgeted RPU.
- Recruit and onboard additional Dealers and IIP’s within the region/branch footprint.
- Include Dealers and IIP’s in the branch strategic plan, and support them to achieve their individual contributions to the branch budgets.
Operations
- Ensure that effective planning/ production controls are established in all areas and are a key management tool.
- Maintain business functions to increase productivity, quality and customer service whilst reducing costs by utilising modern process techniques.
- Champion the development of a customer focused quality improvement culture.
- Ensure that the appropriate customer service metrics are monitored regularly and that prompt actions are taken where necessary.
- Ensure that service levels throughout the branch is sustained.
- Drive a community driven pro-active service throughout the branch.
- Manage the branch fleet to ensure that no disruptions occur due to vehicles off the road.
- Manage operational Area Managers to ensure operational excellence throughout the branch.
- Ensure client visits for contact crimes are attended to (It is expected that the manager does not delegate this duty)
Health, Safety and Environment
- Maintain health & safety policies and working procedures.
- Ensure compliance with Company policies, SA laws, codes of practices and corporate guidelines.
Marketing
- Drive all marketing activations within the branch.
- Drive customer perception within the branch and address issues highlighted in Customer Perception Survey’s
- Drive strong social media presence within the branch identifying influencers and forging good relationships with them.
- Drive a culture of “content-creation” to remain relevant in the social media space.
- Ensure that OTT strategies are implemented and relevant.
- Drive effective/pro-active communications.
Commercial
- Be proactive in regularly reviewing customer requirements and feedback.
- Communicate with customers on a regular basis.
- Ensure close liaison with branch sales team.
- Exploit new market and product opportunities via various external routes.
- Create an environment where solutions to technical customer demand issues can be resolved creatively with commercial viable products.
People Management
- Identify training and development needs among staff and coach accordingly.
- People management, including all HR related issues as well as staff development.
- Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available.
Business development
- Together with operational managers identify Residential Guarding and bulk sale opportunities.
- Generate proposals for bulk business/Residential Guarding sites.
- Drive community involvement through operational collaborations and the effective communication thereof.
- Manage the profitability of Residential Guarding schemes.
Attrition
- Manage all elements of attrition.
- Drive reconnections within the branch.
- Analyse branch attrition and plan mitigating actions to remedy it
- Manage sales channels to ensure exposure to bad debt and financial difficulty remains at a minimum.
Competencies (Technical & Behavioural)
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Extensive knowledge of Operations, Sales, Technical and Administration.
- Integrity and Trust
- People Focused
- Command Skills
- Managing through systems
- Time Management
- Business Acumen
- Drive for results
- Customer Focus
- Managing and measuring work
- Building effective teams
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Key Responsibilities
Front Desk & Client Interaction
- Greet and assist walk-in clients, directing them to the appropriate department, must be presentable, and polite at all times.
- Manage incoming phone calls via the switchboard, transferring calls to the correct staff members.
- Take accurate messages when staff are unavailable and ensure timely delivery.
- Maintain professional and courteous inter-company communication.
Administrative Support
- Handle general correspondence and assist with internal relations.
- Manage stationery and grocery requisitions:
- Stationery and office groceries (e.g., coffee, tea, sugar, milk).
Assist with ad hoc purchases:
- Obtain supplier quotations.
- Create and request requisitions.
- Secure purchase order approvals.
- Place orders and verify goods received.
- Match supplier invoices with POs and hand over to the branch supervisor.
- Support new vendor application processes.
Data Capturing
- Assist various departments with capturing job cards and invoices accurately and timeously.
Finance Support
- Perform daily banking duties.
- Post banking details to the Q-Drive.
Sales Support
- Receive and log sales leads from phone calls and walk-in clients.
- Forward leads to Sales Admin or Sales Consultants.
General
- Carry out additional ad hoc responsibilities as required.
Required Skills & Competencies
- Proficiency in Microsoft Excel and Word.
- Experience with LSN.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Attention to detail and organizational skills.
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MAIN PURPOSE OF JOB:
- Assist and oversee all admin tasks in the branch.
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12
- Minimum 2 years Administration Experience
- Computer Literacy (Excel, MS Word, Outlook)
Responsibilities and Duties:
- Check and liaise with OTC re quotes/contracts loaded
- Checking and follow up on daily/monthly and outstanding leads
- Assist with other Sales related Administration as and when needed
- Assist reps with month end sales commission vs payments received and not yet allocated
- Checking of daily banking and bank statement vs payments received, arranging of transfers to accounts
- Arranging and following up on credit notes
- Sending of monthly/daily invoices and statements
- Assist with age analysis & bad debt cancellations
- Save offers, rate reduction and referral free months processing and dealing with clients
- Technical commission
- Checking and handling of open technical calls on Listener, scheduling of new quotes loaded (including WIP)
- HR function at office (loading of warnings, AOD’s, payroll orders, Monthly Awards, expenses, man powers, resignations, full and finals on HR manage and e-payroll)
- Following up on unpaid debit orders, deceased accounts, closed accounts and incorrect info
- Loading of urgent quotes/contracts when OTC is short staffed
- Daily & monthly sales and OTC stats. Checking of ADDS, CXC and REINSTATEMENT reports, arranging for fixing of errors and transfers to other branches if needed
- Monthly checking of branch clients increases
- Clients queries, walk in, emails and telephonic queries and assisting with switchboard calls
- Monthly, annual recurring orders. Requesting of quotes, RQN and receipting on SAP
- Stock Control of books, documents, groceries, cleaning stock etc
- CAPEX processing
- Liaising with IT with changes to Reps, Techs, processes, reports
- Arranging of functions
- MOS report custodian
- Toolbox talks
- Review slides for branch and meetings
- Disposals and assistance with asset register
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- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
go to method of application »
- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
go to method of application »
Overall, Purpose of the Role
- The Junior Administrator is an entry-level administrative role responsible for providing day-to-day clerical and operational support to the business. The position ensures effective administration, accurate record-keeping, and efficient coordination of routine office activities to support management and operational teams.
Key Duties and Responsibilities
(This list is not exhaustive)
- Capture, maintain, and update accurate administrative records, including purchase orders, customer data, and sales information
- Assist with receiving, tracking, and processing orders as required
- Provide administrative support to managers, including populating reports and spreadsheets
- Prepare, type, and format correspondence, reports, and other documents
- Schedule meetings, prepare meeting packs, and take accurate minutes when required
- Maintain structured and up-to-date filing systems (electronic and manual)
- Manage office consumables, including monitoring stock levels and placing orders timeously
- Handle general administrative queries and provide basic customer support where required
- Perform photocopying, printing, scanning, and document distribution
- Support planning and coordination activities as directed
- Execute ad-hoc administrative tasks as assigned by management
Minimum Qualifications and Experience
- Matric / Grade 12 (Essential)
- Computer literate with working knowledge of MS Office (Word, Excel, PowerPoint)
- Basic minute-taking experience
- Data capturing and administrative exposure (advantageous)
Key Competencies and Attributes
- Strong attention to detail and accuracy
- Effective time management skills
- Ability to plan, organise, and prioritise tasks
- Action-oriented with a willingness to learn
- Problem-solving ability and initiative
- Professional communication and interpersonal skills
- Ability to work independently and as part of a team
go to method of application »
- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
Method of Application
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