Junior Adminstrator at Fidelity Services Group

Overall, Purpose of the Role

• The Junior Administrator is an entry-level administrative role responsible for providing day-to-day clerical and operational support to the business. The position ensures effective administration, accurate record-keeping, and efficient coordination of routine office activities to support management and operational teams.

Key Duties and Responsibilities

(This list is not exhaustive)

• Capture, maintain, and update accurate administrative records, including purchase orders, customer data, and sales information
• Assist with receiving, tracking, and processing orders as required
• Provide administrative support to managers, including populating reports and spreadsheets
• Prepare, type, and format correspondence, reports, and other documents
• Schedule meetings, prepare meeting packs, and take accurate minutes when required
• Maintain structured and up-to-date filing systems (electronic and manual)
• Manage office consumables, including monitoring stock levels and placing orders timeously
• Handle general administrative queries and provide basic customer support where required
• Perform photocopying, printing, scanning, and document distribution
• Support planning and coordination activities as directed
• Execute ad-hoc administrative tasks as assigned by management

Minimum Qualifications and Experience

• Matric / Grade 12 (Essential)
• Computer literate with working knowledge of MS Office (Word, Excel, PowerPoint)
• Basic minute-taking experience
• Data capturing and administrative exposure (advantageous)

Key Competencies and Attributes

• Strong attention to detail and accuracy
• Effective time management skills
• Ability to plan, organise, and prioritise tasks
• Action-oriented with a willingness to learn
• Problem-solving ability and initiative
• Professional communication and interpersonal skills
• Ability to work independently and as part of a team