Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Job Description
- Dis-Chem Pharmacies requires an experienced Senior Cashier for their Baywest Mall store. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 3 years’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 04 December 2025
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an experienced Senior Cashier for their store in Clearwater Mall. Support customer service at point of sale while ensuring a world-class shopping experience.
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 3 years’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 03 December 2025
go to method of application »
Job Description
- Dis-Chem Pharmacies has an opportunity available for a Store Admin Manager for their Hermanus store. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.
Minimum Requirements:
Essential:
- Grade 12/ Matric
- Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
- Minimum of 2 year’s management experience of a staff complement of around 8
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Financial / Administration / Retail / Business Management: Diploma/Degree
- Working knowledge of SAP with regard to operating and utilising retail operation systems
Job Description:
- Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store
- Assist in managing goods in transit as directed by as per Dis-Chem procedures
- Assist in managing the branch shrinkage and consumables expense within store objectives
- Continuously report and encourage new loyalty signups
- Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures
- Assist with taking ownership of the workforce management system (KRONOS) within the business units
- Ensure the company performance management systems are implemented and executed as directed by company policy
- Take control and manage the store cash resources, daily takings
- Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures
- Assist in managing cashier service levels and cashier productivity rates
- Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions
- Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures
- Assist with budget preparation and maintenance within the store
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
Advantageous:
- Basic IR and management training
- Basic accounting knowledge
- Portrayal of leadership
Special conditions of employment:
- Willing and able to work retail hours
- Local travelling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 09 December 2025
go to method of application »
Job Description
- Dis-Chem Pharmacies has an opportunity available for a Store Admin Manager for their Midlands/North Coast store. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.
Minimum Requirements:
Essential:
- Grade 12/ Matric
- Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
- Minimum of 2 year’s management experience of a staff complement of around 8
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Financial / Administration / Retail / Business Management: Diploma/Degree
- Working knowledge of SAP with regard to operating and utilising retail operation systems
Job Description:
- Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store
- Assist in managing goods in transit as directed by as per Dis-Chem procedures
- Assist in managing the branch shrinkage and consumables expense within store objectives
- Continuously report and encourage new loyalty signups
- Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures
- Assist with taking ownership of the workforce management system (KRONOS) within the business units
- Ensure the company performance management systems are implemented and executed as directed by company policy
- Take control and manage the store cash resources, daily takings
- Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures
- Assist in managing cashier service levels and cashier productivity rates
- Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions
- Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures
- Assist with budget preparation and maintenance within the store
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
Advantageous:
- Basic IR and management training
- Basic accounting knowledge
- Portrayal of leadership
Special conditions of employment:
- Willing and able to work retail hours
- Local travelling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 02 July 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies has an opportunity available for a Store Admin Manager for their South Coast / Eastern Cape stores. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.
Minimum Requirements:
Essential:
- Grade 12/ Matric
- Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
- Minimum of 2 year’s management experience of a staff complement of around 8
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Financial / Administration / Retail / Business Management: Diploma/Degree
- Working knowledge of SAP with regard to operating and utilising retail operation systems
Job Description:
- Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store
- Assist in managing goods in transit as directed by as per Dis-Chem procedures
- Assist in managing the branch shrinkage and consumables expense within store objectives
- Continuously report and encourage new loyalty signups
- Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures
- Assist with taking ownership of the workforce management system (KRONOS) within the business units
- Ensure the company performance management systems are implemented and executed as directed by company policy
- Take control and manage the store cash resources, daily takings
- Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures
- Assist in managing cashier service levels and cashier productivity rates
- Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions
- Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures
- Assist with budget preparation and maintenance within the store
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
Advantageous:
- Basic IR and management training
- Basic accounting knowledge
- Portrayal of leadership
Special conditions of employment:
- Willing and able to work retail hours
- Local travelling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 02 July 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies has opportunities available for Store Assistant Managers for their Midlands/North Coast Stores.To assist the Store Manager with complete operation of the store.
- Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management.
- Supervisor: Minimum of 3 years
- Minimum 2 years’ experience in Unisolv / SAP / Qlikview
- Previous experience with Kronos
Advantageous:
- Relevant retail/FMCG qualification
Job Description:
- Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
- Manage the performance management process and ensure that personal development plans are adhered to
- Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
- Manage stock flow to floor
- Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
- Manage shrinkage
- Regulate customer compliments and complaints
- Ensure customer requests and complaints are addressed timeously
- Ensure all merchandisers adhere to Dis-Chem merchandising standards
- Ensure promotional stock and displays are planned, implemented and maintained
- Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
- Ensure all store objectives are achieved
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
- Manage, develop and motivate subordinates
- Trustworthy and honest
Special conditions of employment:
- Willing and able to work retail hours
- Local traveling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 02 July 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies has opportunities available for Store Assistant Managers for their South Coast/Eastern Cape Stores.To assist the Store Manager with complete operation of the store.
- Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management.
- Supervisor: Minimum of 3 years
- Minimum 2 years’ experience in Unisolv / SAP / Qlikview
- Previous experience with Kronos
Advantageous:
- Relevant retail/FMCG qualification
Job Description:
- Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
- Manage the performance management process and ensure that personal development plans are adhered to
- Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
- Manage stock flow to floor
- Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
- Manage shrinkage
- Regulate customer compliments and complaints
- Ensure customer requests and complaints are addressed timeously
- Ensure all merchandisers adhere to Dis-Chem merchandising standards
- Ensure promotional stock and displays are planned, implemented and maintained
- Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
- Ensure all store objectives are achieved
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
- Manage, develop and motivate subordinates
- Trustworthy and honest
Special conditions of employment:
- Willing and able to work retail hours
- Local traveling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 02 July 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies require an experienced Store Cleaner (Fixed-Term) for their Mthatha store. You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards. The areas will include the store floor, stock room, dispensary, admin office and canteen.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ cleaning experience
- Sound command of the English language
- Basic customer service
- Additional language that is area specific
- Willing and able to work retail hours
Advantageous:
- Bilingual
- Previous retail store cleaning experience
Job Specifications:
- Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
- Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
- Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
- Be available throughout operational hours to clean up as and when required.
- Ensure correct cleaning products and equipment are used for specific jobs.
- Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
- Be friendly, professional and able to assist customers.
- Perform duties according to Health and Safety Regulations.
Competencies:
Essential:
- Prior cleaning experience
- Sound command of English (written and oral)
- Customer service
- Trustworthy and honest
- Attention to detail
- Presentable
- Be able to take instructions and follow through
- Time management
Advantageous:
- Prior retail store cleaning experience
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 04 December 2025
go to method of application »
Job Description
- Dis-Chem Pharmacies require an experienced Store Cleaner (Fixed-Term) for their Ring Road store. You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards. The areas will include the store floor, stock room, dispensary, admin office and canteen.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ cleaning experience
- Sound command of the English language
- Basic customer service
- Additional language that is area specific
- Willing and able to work retail hours
Advantageous:
- Bilingual
- Previous retail store cleaning experience
Job Specifications:
- Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
- Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
- Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
- Be available throughout operational hours to clean up as and when required.
- Ensure correct cleaning products and equipment are used for specific jobs.
- Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
- Be friendly, professional and able to assist customers.
- Perform duties according to Health and Safety Regulations.
Competencies:
Essential:
- Prior cleaning experience
- Sound command of English (written and oral)
- Customer service
- Trustworthy and honest
- Attention to detail
- Presentable
- Be able to take instructions and follow through
- Time management
Advantageous:
- Prior retail store cleaning experience
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 04 December 2025
go to method of application »
Job Description
- Dis-Chem Pharmacies has opportunities available for Store Managers for their Midlands/North Coast stores.To be responsible for the overall store profitability.
- Ensure compliance with the brand values of the company in all aspects in store.
Minimum Requirements:
Essential:
- Grade 12/ Matric
- Minimum of 5 years’ Retail Store Management experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Diploma or Advanced Certificate in Management or BCom Degree, Retail Management Diploma or relevant Commercial qualification
- Minimum 2 years’ experience in Unisolv / SAP / Qlikview. Previous experience with Kronos
Job Description:
- Assist with the Budget preparation and maintenance within the store.
- Allocating store funds and defining financial objectives.
- Maintaining statistical and financial records.
- Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site.
- Optimise the store's profitability.
- Participate in daily operational and sales activities to achieve customer service and business growth objectives.
- Oversee pricing and stock control.
- Ensure all expense related items are controlled and managed within budget.
- Ensure all expense related stock is adjusted to the correct GL accounts on a monthly basis.
- Ensure the ordering and monitoring of expense related items within the store.
- Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts.
- Manage and ensure the daily ordering of stock and maintain correct stock levels.
- Oversee the preparation, coordination and management of stock takes on a Bi-annual basis.
- Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets.
- Analyse and interpret trends to facilitate planning.
- Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors.
- Investigate and verify manual purchases processed against the business unit.
- Minimise, investigate, correct, and report on business unit negative stock on hand.
- Minimise, investigate, and report on business unit dormant stock.
- Analyse dormant stock reports for heads of department to investigate and rectify.
- Ensure the physical stock in all storage locations balances with the inventory ledger in SAP.
- Daily management of out-of-stock, to ensure maximum stock on the shelves.
- Manage goods in transit as directed by standard operating procedures
- Ensure store achieves set sales targets, including but not limited to health, beauty and FMCG.
- Work closely with all head of departments to ensure targets are met.
- Ensure promotions are effectively executed.
- Coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
- Determine all profit and sales objectives and design effective strategies to maintain inventory levels at all times and manage all work according to store policies and procedures.
- Propose innovative ideas to senior management to increase market share.
- Develop business strategies to raise our customers’ pool, expand store traffic, and optimise profitability.
- Take personal responsibility to ensure that all merchandisers adhere to Dis-Chem Merchandising standards.
- Ensure that Promotional stock and Displays are planned, implemented, and maintained at least 24 hours before promotions break.
- Adhere to all labelling, pricing and layout standards and ensure that merchandisers adhere to these standards.
- Approve promotional materials and displays.
- Maintain outstanding store condition and visual merchandising standards.
- Plan and implement shop merchandising, layout, and the customer traffic flow as to maximise sales, customer satisfaction, appearance, and brand image.
- Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures.
- Manage tender discrepancies that include value of negatives, value of auto receipts, balancing of returns and value of dormant.
- Ensure balancing of floats and manage all store float discrepancies.
- Review the reconciliation of daily takings to turnover to ensure it balances.
- Ensure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence of company internal control procedures.
- Ensure the accuracy and completeness of branch transactions.
- Manage cashier service levels and cashier productivity rates.
- Control overtime and casual spend.
- Sign off and investigation of run ends daily.
- Following of cash collections procedures as detailed in the standard operating procedures.
- Manage price overrides to ensure it is kept to a minimum.
- Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures.
- Resolve customer problems in a timely manner.
- Address customer and employee satisfaction issues promptly and in person.
- Develop professional relationships with all customer contacts.
- Ensure high levels of customer’s satisfaction through excellent service.
- Ensure that staff follows company policies and procedures as detailed in the standard operating procedures.
- Ensure that the customer request system is operational and actioned daily.
- Ensure the accurate manual processing of points to customer accounts.
- Report and encourage new loyalty signups continuously.
- Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures.
- Manage store personnel including guiding and supporting them with training, mentoring and development.
- Monitoring, evaluating, and coaching performance; staffing, scheduling, prioritising and delegating tasks.
- Ensure that employees receive planned training and request feedback from employees whom attended training.
- Manage the performance management process and ensure that personal development plans are adhered to.
- Take total ownership of the workforce management system (KRONOS) within the business units, including master data management and transactional management.
- Ensure the implementation and execution of the company’s performance management system, as directed by company policy.
- Manage the day-to-day Human Recourse administration including but not limited to leave, hours of work and scheduling.
- Equip and grow employees and junior management into more senior positions.
- Effectively convey knowledge to your team.
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
- Strong interpersonal and communications skills
- Basic computer skills (Word, Excel, PowerPoint and Outlook)
- Numerical skills.
- SAP, UNISOLV & SuccessFactors.
Advantageous:
- Basic IR and management training
- Basic accounting knowledge
- Portrayal of leadership
Special conditions of employment:
- Willing and able to work retail hours
- Local travelling – valid driver’s license and own reliable transport
- South African Citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 02 July 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies has opportunities available for Store Managers for their South Coast/Eastern Cape stores.To be responsible for the overall store profitability.
- Ensure compliance with the brand values of the company in all aspects in store.
Minimum Requirements:
Essential:
- Grade 12/ Matric
- Minimum of 5 years’ Retail Store Management experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Diploma or Advanced Certificate in Management or BCom Degree, Retail Management Diploma or relevant Commercial qualification
- Minimum 2 years’ experience in Unisolv / SAP / Qlikview. Previous experience with Kronos
Job Description:
- Assist with the Budget preparation and maintenance within the store.
- Allocating store funds and defining financial objectives.
- Maintaining statistical and financial records.
- Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site.
- Optimise the store's profitability.
- Participate in daily operational and sales activities to achieve customer service and business growth objectives.
- Oversee pricing and stock control.
- Ensure all expense related items are controlled and managed within budget.
- Ensure all expense related stock is adjusted to the correct GL accounts on a monthly basis.
- Ensure the ordering and monitoring of expense related items within the store.
- Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts.
- Manage and ensure the daily ordering of stock and maintain correct stock levels.
- Oversee the preparation, coordination and management of stock takes on a Bi-annual basis.
- Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets.
- Analyse and interpret trends to facilitate planning.
- Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors.
- Investigate and verify manual purchases processed against the business unit.
- Minimise, investigate, correct, and report on business unit negative stock on hand.
- Minimise, investigate, and report on business unit dormant stock.
- Analyse dormant stock reports for heads of department to investigate and rectify.
- Ensure the physical stock in all storage locations balances with the inventory ledger in SAP.
- Daily management of out-of-stock, to ensure maximum stock on the shelves.
- Manage goods in transit as directed by standard operating procedures
- Ensure store achieves set sales targets, including but not limited to health, beauty and FMCG.
- Work closely with all head of departments to ensure targets are met.
- Ensure promotions are effectively executed.
- Coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
- Determine all profit and sales objectives and design effective strategies to maintain inventory levels at all times and manage all work according to store policies and procedures.
- Propose innovative ideas to senior management to increase market share.
- Develop business strategies to raise our customers’ pool, expand store traffic, and optimise profitability.
- Take personal responsibility to ensure that all merchandisers adhere to Dis-Chem Merchandising standards.
- Ensure that Promotional stock and Displays are planned, implemented, and maintained at least 24 hours before promotions break.
- Adhere to all labelling, pricing and layout standards and ensure that merchandisers adhere to these standards.
- Approve promotional materials and displays.
- Maintain outstanding store condition and visual merchandising standards.
- Plan and implement shop merchandising, layout, and the customer traffic flow as to maximise sales, customer satisfaction, appearance, and brand image.
- Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures.
- Manage tender discrepancies that include value of negatives, value of auto receipts, balancing of returns and value of dormant.
- Ensure balancing of floats and manage all store float discrepancies.
- Review the reconciliation of daily takings to turnover to ensure it balances.
- Ensure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence of company internal control procedures.
- Ensure the accuracy and completeness of branch transactions.
- Manage cashier service levels and cashier productivity rates.
- Control overtime and casual spend.
- Sign off and investigation of run ends daily.
- Following of cash collections procedures as detailed in the standard operating procedures.
- Manage price overrides to ensure it is kept to a minimum.
- Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures.
- Resolve customer problems in a timely manner.
- Address customer and employee satisfaction issues promptly and in person.
- Develop professional relationships with all customer contacts.
- Ensure high levels of customer’s satisfaction through excellent service.
- Ensure that staff follows company policies and procedures as detailed in the standard operating procedures.
- Ensure that the customer request system is operational and actioned daily.
- Ensure the accurate manual processing of points to customer accounts.
- Report and encourage new loyalty signups continuously.
- Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures.
- Manage store personnel including guiding and supporting them with training, mentoring and development.
- Monitoring, evaluating, and coaching performance; staffing, scheduling, prioritising and delegating tasks.
- Ensure that employees receive planned training and request feedback from employees whom attended training.
- Manage the performance management process and ensure that personal development plans are adhered to.
- Take total ownership of the workforce management system (KRONOS) within the business units, including master data management and transactional management.
- Ensure the implementation and execution of the company’s performance management system, as directed by company policy.
- Manage the day-to-day Human Recourse administration including but not limited to leave, hours of work and scheduling.
- Equip and grow employees and junior management into more senior positions.
- Effectively convey knowledge to your team.
Competencies
Essential:
- Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
- Strong interpersonal and communications skills
- Basic computer skills (Word, Excel, PowerPoint and Outlook)
- Numerical skills.
- SAP, UNISOLV & SuccessFactors.
Advantageous:
- Basic IR and management training
- Basic accounting knowledge
- Portrayal of leadership
Special conditions of employment:
- Willing and able to work retail hours
- Local travelling – valid driver’s license and own reliable transport
- South African Citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 02 July 2026
Method of Application
Use the link(s) below to apply on company website.
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Yahoomail