Job openings at Nando's

Employment Equity

• Historically disadvantaged South Africans will be given preference.
• Nando's shall apply the affirmative action principals as set out in the Employment Equity Policy.

Requirements

• Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do
• you pour all that you are into all that you do.... and have a little fun on the way? If so, please
• review the requirements and have the courage to pursue your passion and join the Nando's
• family.
• Matric
• At least 2-3 years restaurant management experience
• Experience in Microsoft office
• Attention to detail and accuracy
• Ability to manage a group of people
• Excellent communication skills
• Excellent knowledge of restaurant operations
• Preferred: Applicants who have more than 3 years restaurant management experience
• Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.

Financial Management

• To ensure correct and effective financial administration according to Nando’s policies &
• procedures daily.
• To assist in controlling expenditure and in achieving expected gross profit margins (stock
• control, waste management, pilferage, etc)
• To assist in taking corrective actions necessary to improve business performance indicators
• (Sales: Year on Year &; Actual vs. Budget; Gross Profit; Ticket Average; Customer Count;
• Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily.
• To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management

• To ensure efficient stock control management for the restaurant daily.
• To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance,
• Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
• To assist in developing the corrective action plan and facilitating actions necessary to improve
• internal and external audit results.
• To communicate and ensure compliance with the Nando’s operational standards and
• operating requirements.

People Management

• To assist in developing and monitoring rostering every week to ensure sufficient people
• capacity to meet the business requirements. To ensure adherence to opening and closing
• procedures.
• To assist with recruitment, induction and training of all new staff according to Nando’s policies
• and procedures to proactively meet the needs of the business.
• To complete and check the attendance register.
• To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
• To escalate poor performance where necessary and provide continuous feedback to staff and
• Restaurant Manager.
• To assist in ensuring that all staff are signed off on the relevant training material and
• procedures on an ongoing basis.

Marketing Management

• To assist with communication and execution of all national, regional and local marketing
• campaigns and initiatives.
• To respond to customer complaints by Nando’s policies and procedures.
• To assist in developing the corrective action plan and facilitating actions necessary to improve
• the results of the mystery shopper report.
• To assist with the execution of the local marketing plan to promote sales and increase the
• customer base.

Closing date: 2025/12/16

go to method of application »

Requirements

Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do.... and have a little fun on the way? If so, please review the requirements and have the courage to pursue your passion and join the Nando's family.

• Matric
• At least 2-3 years restaurant management experience
• Experience in Microsoft office
• Attention to detail and accuracy
• Ability to manage a group of people
• Excellent communication skills
• Excellent knowledge of restaurant operations
• Preferred: Applicants who have more than 3 years restaurant management experience
• Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.

Financial Management

• To ensure correct and effective financial administration according to Nando’s policies &
• procedures daily.
• To assist in controlling expenditure and in achieving expected gross profit margins (stock
• control, waste management, pilferage, etc)
• To assist in taking corrective actions necessary to improve business performance indicators
• (Sales: Year on Year &; Actual vs. Budget; Gross Profit; Ticket Average; Customer Count;
• Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily.
• To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management

• To ensure efficient stock control management for the restaurant daily.
• To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance,
• Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
• To assist in developing the corrective action plan and facilitating actions necessary to improve
• internal and external audit results.
• To communicate and ensure compliance with the Nando’s operational standards and
• operating requirements.

People Management

• To assist in developing and monitoring rostering every week to ensure sufficient people
• capacity to meet the business requirements. To ensure adherence to opening and closing
• procedures.
• To assist with recruitment, induction and training of all new staff according to Nando’s policies
• and procedures to proactively meet the needs of the business.
• To complete and check the attendance register.
• To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
• To escalate poor performance where necessary and provide continuous feedback to staff and
• Restaurant Manager.
• To assist in ensuring that all staff are signed off on the relevant training material and
• procedures on an ongoing basis.

Marketing Management

• To assist with communication and execution of all national, regional and local marketing
• campaigns and initiatives.
• To respond to customer complaints by Nando’s policies and procedures.
• To assist in developing the corrective action plan and facilitating actions necessary to improve
• the results of the mystery shopper report.
• To assist with the execution of the local marketing plan to promote sales and increase the
• customer base.
• To fulfil the responsibilities of the Restaurant Manager in his/her absence.

Closing date: 2025/12/16

go to method of application »

Requiremennts

Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do.... and have a little fun on the way? If so, please review the requirements and have the courage to pursue your passion and join the Nando's family.

• Matric
• At least 2-3 years restaurant management experience
• Experience in Microsoft office
• Attention to detail and accuracy
• Ability to manage a group of people
• Excellent communication skills
• Excellent knowledge of restaurant operations
• Preferred: Applicants who have more than 3 years restaurant management experience
• Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.

Financial Management

• To ensure correct and effective financial administration according to Nando’s policies &
• procedures daily.
• To assist in controlling expenditure and in achieving expected gross profit margins (stock
• control, waste management, pilferage, etc)
• To assist in taking corrective actions necessary to improve business performance indicators
• (Sales: Year on Year &; Actual vs. Budget; Gross Profit; Ticket Average; Customer Count;
• Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily.
• To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management

• To ensure efficient stock control management for the restaurant daily.
• To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance,
• Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
• To assist in developing the corrective action plan and facilitating actions necessary to improve
• internal and external audit results.
• To communicate and ensure compliance with the Nando’s operational standards and
• operating requirements.

People Management

• To assist in developing and monitoring rostering every week to ensure sufficient people
• capacity to meet the business requirements. To ensure adherence to opening and closing
• procedures.
• To assist with recruitment, induction and training of all new staff according to Nando’s policies
• and procedures to proactively meet the needs of the business.
• To complete and check the attendance register.
• To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
• To escalate poor performance where necessary and provide continuous feedback to staff and
• Restaurant Manager.
• To assist in ensuring that all staff are signed off on the relevant training material and
• procedures on an ongoing basis.

Marketing Management

• To assist with communication and execution of all national, regional and local marketing
• campaigns and initiatives.
• To respond to customer complaints by Nando’s policies and procedures.
• To assist in developing the corrective action plan and facilitating actions necessary to improve
• the results of the mystery shopper report.
• To assist with the execution of the local marketing plan to promote sales and increase the
• customer base.

Closing date: 2025/12/16

go to method of application »

Requirements

• Be more than just a manager!
• Do you have fire in your belly and purpose in your heart?
• Do you pour all that you are into all that you do.... and have a little fun on the way?
• If so, the position will require you to safeguard the financial success of the restaurant by
• ensuring customer satisfaction and profitability in accordance with Nando’s Brand and
• operating standards.
• It will require you to manage a team of people, ensure quality of products served and service
• given as well as ensuring all brand regulations are met and exceeded.
• Matric, 3-5 years restaurant management experience, drivers license, experience in Microsoft
• Office, attention to detail and accuracy.
• Ability to manage a group of people within a restaurant and kitchen. Excellent communication
• skills, knowledge of restaurant operations
• including people, product and customer processes.
• Communication skills – both written and verbal, financial and business acumen, coaching and
• mentoring skills.
•  
• People Management:
• Conducts regular one-on-one's with employees, providing coaching, mentorship and
• guidance where appropriate. Implements corrective action, performance management or
• disciplinary processes for performance or disciplinary issues. Conducts performance reviews
• for Assistant and Junior Restaurant Managers (Patraos), including the development of their
• personal development plan.
• Prepares for and initiates disciplinary hearings where
• appropriate. Monitors behaviour in the restaurant to ensure that any form of abuse of is
• reported, addressed and followed up.
• Informs on and actions Department of Labour inspections and audits (including the HRBP).
• Creates a restaurant environment that fosters learning and development. Completes,
• submits and monitors payroll information in accordance with Nando’s policies and procedures.

Operational Management:

• Manages restaurant activity to ensure excellent customer service and efficient operations.
• Monitors compliance to Nando’s brand and operational standards, operating requirements.
• Works with the Assistant Manager to resolve Escudo, Qpro and SOP queries. Addresses
• and rectifies identified breaches and operational directives.
• Conducts a weekly and period close GP count and calculation. Performs shift management
• duties for the casa as required. Conducts a weekly management meeting, reviewing and
• updating minutes and allocating tasks for the week ahead.
• Identifies and executes plans to improve the business following quarterly meeting with the
• Area Manager.
• Works with the Area Manager and Regional Facilities Manager to implement planned
• maintenance and minor capital projects.
• Works with the Loss Prevention Officer to identify and implement risk management and
• prevention controls.

Financial Management:

• Provides input into the development of the restaurant budget, reviewing continuously, setting
• targets and managing adherence to established parameters.
• Maintains sound financial control of the restaurant in accordance to set financial parameters.
• Facilitates business growth by analysing income statements and monitoring business
• performance indicators on a regular basis. Manages income and expenditure to ensure the
• required return on sales/ conversion. Reviews and signs off on external delivery company
• invoices on a weekly basis.
• Reviews, investigates and resolves weekly cash shortage
• reports from Finance department.
• Reviews all accounts for accuracy on a monthly basis.

Marketing Management:

• Reviews the Brand touch point check on a quarterly basis and
• implements corrective action.
• Plans and executes quarterly CSI and community initiatives.
• Seeks opportunities to increase sales and to market and promote the casa.
• Builds relationships within the local community to drive large scale product orders
• (government, corporate, schools).

Closing date: 2025/12/16

go to method of application »

Requirements

• The Marketing Analyst will play a pivotal role in shaping pricing strategies, analyzing marketing and sales performance against promotions and marketing activities, and lead as the interface between Marketing and IT. This role bridges marketing analytics, commercial strategy, and data management to drive sales and improve marketing ROI.
• The role will work on developing and optimizing pricing decisions through various pricing aids, create insightful dashboards, manage marketing and sales data systems, and collaborate across teams to ensure data accuracy and actionable insights.

Minimum

• Bcom Honours in Marketing, Economics, Data Science, Business Analytics, Statistics, or related field.
• Analytical mindset with a strong commercial focus aimed at making actionable recommendations
• Excellent attention to detail and data accuracy.
• Effective communicator with a good ability to write reports and prepare presentations
• Strong Interpersonal skills with a keen focus on working cross functionally (IT, Finance, Supply Chain, Marketing)
• Advanced MS (Excel)s)m Intermediate (Word and Powerpoint) skills
• Advanced SQL skills
• Advanced Power BI skills
• Intermediate Python or R programming skills

Special Requirements

• Pricing Analytics Develop, implement, and maintain pricing models and strategies aligned with business goals.
• Analyze price elasticity, competitive pricing, and market trends to recommend optimal price points.
• Provide recommendations on optimal price discounting strategies that have the ability to meet intended objectives
• Conduct scenario modeling and forecasting to assess pricing impacts on sales
• Support new product launches with pricing and positioning recommendations.
• Work with cross functional teams (SC, finance, Ops) to ensure accurate input costs and recipes to deliver accurate GPs to aid menu and pricing decisions

Marketing Analytics Support annual brand planning with data driven actionable insights

• Support the process of developing the Promo meal calendar that is aligned with business strategy, revenue, and ticket growth
• Support NPD process by providing informed view on volume forecasts
• Build and maintain menu mix analysis and report on key insights bi-annually
• Support and guide regional marketing managers with effective promotional strategies (where applicable) in line with business strategy
• Support all Marketing initiatives with measurement (where applicable)and ROI
• Drive a culture of data driven decision making (with the aid of line manager). Guide and support understanding of data with the Marketing team
• Support the integration of various marketing data sets (digital, CRM etc)
• Dashboard and Reporting Design, build, and maintain interactive dashboards and reports (e.g., Power BI, Tableau, Google Data Studio, or similar) in line with business needs (e.g. NPD tracker, menu mix)
• Automate reporting workflows and ensure data is accurate, timely, and actionable
• Train people on the use and capabilities of Power BI and the Power BI dashboards
• Perform the BA role to interface between the IT team and the other departments on data, dashboard and/or other insight requests
• Data Management & IT Collaboration Support the maintenance of the marketing data warehouse, ensuring data integrity, structure, and accessibility.
• Support databases and data systems maintenance
• Oversee integration of CRM, and other initiatives that have a data angle to it from Marketing (e.g. Loyalty)
• Collaborate with IT to ensure Marketing needs are understood and delivered against

 Closing date: 2026/01/16