Solutions Specialist at FNB South Africa

• To provide specialist solution advice, design and coordinate the implementation of appropriate and innovative solutions in-line with strategic and business-driven initiatives that best meets the needs of the client.

Are you someone who can:

• Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit.
• Facilitate interactions with stakeholders and gather relevant information as input to solution proposals.
• Develop solution proposals for various processes and products in Private and Personal Core Banking.
• Provide specific input to Product House business requirements, business cases and proposals with alignment to overall strategic objectives.
• Prepare high quality presentations for articulation of business deliverables including but not limited to solution proposals.
• Prevent wastage and proactively identify process improvements to contain and reduce costs.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Develop new insights into situations and apply innovative solutions to make organisational improvements using reputable methods.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Align with FirstRand Values and deliver solutions that mirror our shared values.

You will be an ideal candidate if you:

• Must have bachelor’s degree in informatics or engineering
• Must have minimum 5-3 years relevant experience
• Have experience in business analysis, process engineering and business process
• Have experience with use of: Confluence/ Jira, Visio, DrawIO, Figma

End Date: November 18, 2025