Sourcing and Vendor Manager (Contracts & SLA) at Fempower Recruitment Excellence

Job Description

• A leading South African asset management organisation with a significant mandate to manage large-scale investments on behalf of public sector entities is seeking to appoint a Sourcing and Vendor Manager (IT Contracts & SLA) within its Information Technology function.
• This role is critical in driving effective vendor governance, procurement efficiency, and service delivery excellence across the organisation’s IT supplier ecosystem.

Purpose of the Role

• To manage end-to-end sourcing, vendor performance, and contract governance within the IT environment, ensuring alignment to business needs, compliance frameworks, cost efficiency, and service quality standards.

Minimum Requirements

• Bachelor’s Degree in Commerce, IT, or Business Administration
• Certification in ITIL, ISO 20000 Service Level Management, or equivalent (advantageous)
• Minimum 7 years’ experience in Vendor Management
• At least 5 years’ experience within an IT environment
• Strong understanding of Service Level Management and ITIL processes
• Experience in contract management and IT procurement environments

Key Responsibilities

• Develop and implement IT procurement and demand plans aligned to business needs
• Manage vendor evaluation, appointment, and onboarding processes
• Oversee full contract lifecycle management and governance compliance
• Monitor and report on SLA performance and vendor compliance
• Conduct vendor due diligence across financial, security, DR, and business continuity domains
• Manage vendor relationships and service improvement initiatives
• Support IT cost management and ensure alignment to budget targets
• Drive escalation resolution and service issue management
• Contribute to IT strategy alignment with vendors and stakeholders
• Support assessment of IT implications in mergers and acquisitions

Key Competencies

• Strong negotiation and stakeholder management skills
• Strategic and analytical thinking ability
• Excellent communication and relationship management
• Vendor governance and performance management capability
• Financial acumen and cost optimisation focus
• Ability to work under pressure and manage multiple priorities
• Strong leadership, influence, and problem-solving skills
• High level of professionalism, credibility, and integrity