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We are currently looking for Spanish speaking Call Centre Agents within our Faircall Business Unit in Johannesburg
Job description – Responsibilities include answering FairCall calls in Spanish, extracting details from the caller for the client’s internal investigation and drafting a report in English (as well as Spanish) within 24-hours.
Individuals will not be involved in the internal investigation but may request/receive follow up information from the caller to provide to the client. KPMG South Africa will provide training in best practices in extracting relevant information and necessary details from the caller (as well as training to utilize the reporting software).
The successful candidate/agent will be issued with a laptop (softphone will be installed) and a headset
Contract length – 12-months with the possibility of renewal thereafter
Rate – R55-R100 per hour (incentive based)
Working permits – The agent will need to be in possession of a valid working permit
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