Special Process Expert - Torque Tightening at Alstom

Job Purpose

• The role is responsible for coordinating Special Processes (SP) throughout the tender, product development, industrialisation, manufacturing, and warranty phases, while also supporting technology and activity transfers.

Key Responsibilities

• In case of major SP quality crisis (major technical risk, safety or financial), the expert must provide the project manager, factually, a clear problem analysis (root causes, associated risks) and the options to resolve.
• Involved in the activities of the industrial process:

Tender:

• Contribute to tender phase, especially in product design and industrialization to take into account industrial constraints and requirements in order to optimize costs and minimize risks.

Concurrent Engineering:

• Contributes during specification and design phases to technical solution decisions associated to special processes.
• Build the SP REX and interact with product engineering to redirect the design if necessary.

Industrialization:

• Manage industrial risk through Process FMEA and associated improvement action plan.
• Define requirements and rules for associated tooling necessary to start production.
• Qualify the product/process pair as well as industrial means to be put in place in line with the design.
• Support sourcing and SPQD teams in the suppliers’ qualification and in quality follow up for suppliers concerned by SP. Contribute to development of local suppliers.
• Manage evolution of quality control process dedicated to SP.
• Ensure deployment and validation of new processes in line with project planning.
• Issue relevant documents in the Quality System.
• Manage a team of technicians assigned under your responsibility.

Transmission:

• Train the Operators, Quality and EPU managers to execute SP where applicable.
• Ensure continuous training and permanent qualification of the workers to SP.
• Train support functions to business rules linked to PS (Engineering, PME, Sourcing, Supply Chain, Quality)

Execution / Serial manufacturing:

• Guarantees internal control and good application of process rules in line with customers’ requirements.
• Ensure day to day monitoring of SP business rules and solve issues concerning SP.
• In case of non-conformity or incident, investigate root causes, finds and implement repair solutions.
• Demonstrate QCD and EHS improvement linked to SP through efficient action plans. Measure performance linked with site industrial objectives and through APSYS audit for instance.
• Support Sourcing and Supplier Quality teams during quality crisis.

Transverse

• Participate to meetings and working groups of the SP network.
• Propose improvement ideas and evolution of the business rules of their domain.
• In case of major SP quality crisis (major technical risk, safety or financial), the expert must provide to the project manager, factually, a clear problem analysis (root causes, associated risks) and the options to exit the crisis, to enable him taking serenely position.
• Manage external communication as it engages the responsibility of AT towards third parties.

Minimum Requirements

• Engineering Degree or Diploma in Industrial, Mechanical, Electrical, Chemical Engineering, or an equivalent qualification.
• 2 to 5 years’ experience in industrial methods.
• 2 to 5 years’ experience in the relevant Special Process, including execution, definition, and qualification.
• Advantageous: Training in AT Special Process standard requirements.
• Advantageous: Official recognition as an expert by the Special Process Central Coordinator.

Special Requirements

• High levels of integrity, ethics, and professionalism.
• Strong focus on maintaining positive customer and supplier relationships.
• Flexibility to work outside normal operational boundaries to meet team goals.

Closing Date

• 06 July 2026